Director of Facilities & Maintenance

Job Description Job Description Job duties and responsibilities · Lead, train, and support onsite maintenance and janitorial personnel to ensure consistent performance and adherence to company standards · Assist with onboarding and training of all new maintenance and janitorial associates in partnership with community management · Establish clear expectations, accountability measures, and performance standards across all sites · Foster a culture of ownership, responsiveness, and continuous improvement · Develop and implement Annual Operating Calendars for each community, including preventative maintenance and cleaning schedules · Establish and enforce standardized maintenance and janitorial procedures across the portfolio · Ensure proper execution of preventative maintenance programs for all major building systems (HVAC, plumbing, electrical, life safety, etc.) · Perform periodic hands-on maintenance work as needed based on staffing and operational demands · Cover open role shifts for maintenance and janitorial to support site performance during staffing gaps · Conduct routine site inspections to evaluate property conditions, cleanliness, and maintenance performance · Identify deficiencies and implement corrective action plans in collaboration with onsite teams and management · Evaluate and establish inventory controls for supplies · Ensure all work performed meets company standards and client expectations · Maintain an operating environment that supports high resident satisfaction, as measured through feedback and surveys · Establish a network of reliable qualified vendors for all service needs · Establish bulk purchase arrangements for purchasing site supplies · Solicit bids, evaluate proposals, and recommend qualified vendors · Oversee contractor performance and ensure compliance with scope, quality standards, and contractual obligations · Review and approve vendor work for satisfactory completion prior to payment authorization · Partner with managers and onsite teams on vendor-related decisions · Assist in the preparation of staffing budgets · Assist and oversight of maintenance budgets · Monitor supply inventory and ensure timely procurement of materials and equipment · Identify opportunities for cost control and operational efficiency · Ensure all maintenance and janitorial operations comply with applicable safety regulations, OSHA standards, and company policies · Conduct regular safety inspections and reinforce best practices with onsite teams · Support recurring training initiatives focused on workplace safety and risk mitigation · Maintain accurate records of maintenance activities, inspections, repairs, and inventory · Prepare and present operational reports, including property condition assessments, budget considerations, and performance metrics · Track trends and recommend improvements based on data and field observations · Partner with Community Association Managers and Board Members to align operational execution with client expectations · Respond promptly to operational issues and maintenance needs to minimize disruption Qualifications · Active Florida Community Association Manager (CAM) License required · Bilingual (English/Spanish) required · High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred · Minimum 5–7 years of experience in facilities management, maintenance operations, or property management · Experience overseeing multi-site or portfolio-based operations strongly preferred