Guest Relations Associate

Location: Retreat Ranch - Marble Falls, TX Are you the kind of person who walks into a room and immediately makes people feel welcome? Do you genuinely enjoy talking with people, solving problems, pitching in wherever needed, and making someone's day a little better? If so, keep reading. Retreat Ranch is looking for an energetic, ridiculously friendly Guest Relations Team Member to help create an incredible experience for our guests. This is much more than a front desk position—you’re one of the faces of the ranch and play a huge role in creating the welcoming, peaceful atmosphere we’re known for. What You’ll Do Welcoming guests and providing exceptional customer service Answering guest questions and helping ensure they have an amazing stay Checking guests in and out Light cleaning during your shift, including washing and folding pool towels Keeping the ranch store organized and stocked Inventory management and restocking supplies Assisting with miscellaneous ranch projects as needed Supporting other team members wherever help is needed Administrative and computer‑based tasks Schedule Approximately 12–20 hours per week Most shifts are Thursday, Friday, Saturday and/or Sunday Occasional weekday shifts (Monday–Wednesday) Must have a flexible schedule Want more hours? If you enjoy teaching or facilitating activities such as candle making, pottery, crafts, or other guest experiences, there are opportunities to pick up additional hours. You'd Be a Great Fit If You… Love interacting with people Naturally make others feel welcome Are dependable and self‑motivated Notice what needs to be done without being asked Enjoy variety instead of doing the exact same thing every day Are comfortable using computers and learning new software Work well both independently and as part of a team Can stay calm and positive even when things get busy This Is Probably NOT For You If… You don't genuinely enjoy talking with people. You don't like ranch life, nature, animals, or getting a little dusty now and then. You only want to do one specific job and don't enjoy pitching in. You don't like working weekends. You need someone constantly telling you what to do. You believe "that's not my job." You aren't comfortable using computers and technology. You aren't naturally warm, welcoming, and kind. About Retreat Ranch Retreat Ranch is a boutique retreat venue located on 46 beautiful acres near Marble Falls, Texas. We host wellness retreats, leadership retreats, corporate events, workshops, and experiences for guests from around the world. Our team works hard, supports one another, and genuinely enjoys creating meaningful experiences for our guests. We believe in hospitality, teamwork, flexibility, and doing the little things that make a big difference. If that sounds like your kind of place, we’d love to meet you. Email resume and references and questions to: View email address on click.appcast.io #J-18808-Ljbffr