AI Enablement Architect

Job Description

Job Description

The AI Enablement Architect is a hands-on, cross-functional role responsible for accelerating the adoption and impact of AI across TMC. This person will operate as both a force multiplier for our staff and a technical authority on AI tooling, governance, and integration. They will work directly with operations, sales, finance, quality, and the development team to identify high-leverage opportunities, design workflows, build and deploy solutions, and train people to use AI tools well and safely.  

What You Will Do  

Enablement and Training  

• Build and deliver AI literacy and prompting curricula tailored to each function (operations, sales, finance, quality, executive, dev). 

• Run regular office hours, workshops, and one-on-one coaching to help staff get genuine productivity gains from Claude and other approved AI tools. 

• Develop reusable prompt libraries, templates, and playbooks for high-frequency tasks across departments. 

• Measure adoption and impact and report progress to the CIO and executive team. 

Workflow Design and Automation  

• Identify and prioritize AI use cases across production planning, prescription operations, customer service, finance, reporting, and quality. 

• Design and implement AI-assisted workflows using Claude, Power Automate, custom integrations, and other tooling as appropriate. 

• Build proofs of concept quickly, validate them with operators, and iterate to production-ready solutions. 

• Partner with operations leaders to apply AI to forecasting, capacity planning, and exception handling. 

Developer Productivity  

• Lead adoption of AI coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent) across the development team. 

• Establish best practices, code review patterns, and guardrails for AI-assisted development. 

• Coach developers on effective use of AI for code generation, refactoring, testing, documentation, and SQL work. 

• Contribute hands-on to internal tooling, automation scripts, and integration work where it accelerates the team. 

Governance, Security, and Compliance  

• Own day-to-day execution of TMC's AI Governance Policy, including tool intake, evaluation, BAA verification, and approval workflows. 

• Ensure all AI usage is consistent with HIPAA, PHI handling requirements, and state/federal regulation where applicable. 

• Maintain an inventory of approved AI tools, vendors, and use cases, and keep risk assessments current. 

• Partner with the CIO and compliance team on audits, vendor reviews, and policy updates. 

Strategy and Vendor Management  

• Stay current on the AI landscape and translate developments into concrete recommendations for TMC. 

• Evaluate AI vendors and platforms; lead pilots and make build-versus-buy recommendations. 

• Represent TMC's AI program to external partners, including Pharmetika and other solution providers where relevant. 

What You Bring  

Required  

• 5+ years of professional experience spanning software, data, or technical product work, with at least 1-2 years focused substantively on applied AI or LLM-based solutions. 

• Demonstrable depth with modern AI tools, including hands-on experience with Claude or comparable frontier LLMs in real production or operational settings. 

• Strong prompt engineering skills and a clear point of view on what AI does well, what it does poorly, and how to design around its limits. 

• Working proficiency in at least one general-purpose programming language (Python, C#, JavaScript/TypeScript) and SQL. 

• Experience designing or implementing automation using tools such as Power Automate, n8n, Zapier, or custom integrations. 

• Excellent written and verbal communication, with the ability to translate fluently between technical and non-technical audiences. 

• A track record of teaching, coaching, or enablement work, formal or informal. 

Preferred  

• Experience in healthcare, pharmacy, life sciences, or another regulated industry. 

• Working knowledge of HIPAA, PHI handling, and BAA structures. 

• Familiarity with Microsoft 365, Azure, and the broader Microsoft ecosystem. 

• Experience with retrieval-augmented generation, agent design, or building AI features into existing products. 

• Background working alongside development teams on AI-assisted coding workflows. 

Why Join TMC?

• Mission-Driven Work: TMC is one of the nation's largest 503A compounding pharmacies, with a mission to provide the highest quality compounded solutions while leading the industry in compliance, safety, provider education, and customer service. Joining TMC means being part of work that genuinely impacts patient health.