Stock Associate and Keyholder

Company Profile

Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.

Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.

*** THE ABBOT KINNEY LOCATION IS CURRENTLY HIRING FOR A PART-TIME KEYHOLDER (COMMISSION ELIGIBLE) AND PART-TIME STOCK ASSOCIATE (BONUS ELIGIBLE) ***

Overview:

This role requires strong communication, organization, and planning skills. As a part- time Stock Associate at our Abbot Kinney location, you will support the Sales Team and General Manager in driving sales and maximizing profit opportunities by ensuring efficient inventory management and stockroom operations.

Responsibilities :

• Deliver exceptional customer service to both internal and external customers
• Receive and scan incoming shipments
• Prepare merchandise for immediate distribution to the sales floor.
• Provide feedback to supervisor regarding inventory levels, cycle counts and damages.
• Organize stockroom and stock merchandise on appropriate shelves. Adjust stocking procedures to ensure aisles and exits are clear.
• Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from stockroom location and maintain accurate inventory records.
• Ensure that stockroom is clean, swept, with garbage removed and supplies organized.
• May assist on sales floor during peak times and as assigned.
• Comply with all company policies and procedures.
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company and ensure safety.

Requirements :

• Ability to be mobile in the stockroom or on sales floor for extended periods of time.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items, weighing up to 50 lbs., utilizing appropriate equipment and safety techniques.

Education and Training

HS Diploma Required; Associates/Bachelors degrees preferred

Experience

• Minimum 1 year experience as a stock associate or related field.

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Position Overview

As a part-time Key Holder at Zadig & Voltaire's Abbot Kinney location, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the stores success through expert styling, attention to detail and commitment to client satisfaction.

Responsibilities :

• Act as a dependable point of contact when management is off-site by assisting with store opening/closing and overseeing daily operations.
• Maintain a strong floor presence to drive individual sales and support the team in delivering seamless client experience.
• Ensure a consistently positive and personalized client experience by prioritizing the customer and maintaining the brands luxury presence throughout every interaction.
• Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals.
• Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked.
• Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations.
• Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
• Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance.
• Utilize the available marketing tools to engage current and new business and drive sales.
• Embrace and utilize technology to enhance customer experience.
• Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends.

Requirements :

Sales and Service

• Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals.
• Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience.
• Knowledge of retail sales techniques and a keen interest in providing personalized service.

Leadership and Operations

• Comfortable with basic store operations, including replenishment, stocking, and visual presentation.
• Familiar with Retail POS systems, MS Office, and Google Docs.
• Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Passionate about the luxury retail sector with an understanding of market trends and industry dynamics.
• Positive, flexible, and reliable, with a focus on contributing to the teams success.

Education and Training

• HS Diploma Required; Associates/bachelors degrees preferred.

Experience

• Minimum 2-year experience working within retail sales environment; luxury retail experience a plus.