HIV Health Benefits Coordinator

HIV Health Benefits Coordinator Full Time University, Des Moines, IA, US 5 days ago Requisition ID: 2170 Salary Range: $18.65 To $27.98 Annually What You Will Do Collaborate with Iowa Health and Human Services’ Ryan White Part B program, including the AIDS Drug Assistance Program; serve as a liaison between Iowa HHS and PHC to ensure relevant goals and objectives are successfully obtained. Collaborate and consult with Benefit Liaison II for all BDAP, marketplace and private insurance needs that clients may present. Engage with a minimum of 10 assigned case management clients to identify any relevant financial needs and promote access to resources in the community by making referrals to entitlement programs. Work with Case Manager to assess clients insurance needs and execute a plan so the client has the best plan (Medicaid, ASI, ESI) as identified by the client’s situation. Provide case consultations and ongoing education to an interdisciplinary team. Assist clients in applying for the appropriate health benefit(s). Process health benefit applications, complete premium payments and submit associated documentation. Act as a patient advocate throughout the health benefit enrollment process. Identify and call uninsured or underinsured clients/patients identified by case managers, as needed, who may qualify for health benefits to discuss possible benefit options and offer assistance. Identify and address patient barriers to ensure continuity of health coverage and other benefits. Collaborate with Medical Case Managers and Nurse Care Managers in the creation of client/patient care plans and ongoing coordination of HIV care. Make contact with all ASI clients (1st, 2nd and 4th quarters) to assess needs and ensure that clients are still receiving the best benefits depending on their situation. Maintain up-to-date knowledge of current health benefit options and assist patients and staff with health benefit questions. Participate in staff and performance improvement meetings and training as requested. Assist in chart audits as requested by the Program Director. Qualifications You Need to Bring Bachelor’s degree or an equivalent combination of education and experience. Minimum of 2 years’ work experience with public and/or private insurance benefit coordination. Experience with and working knowledge of third‑party payers and associated regulations. Effective verbal and written communication skills. Strong analytical and critical thinking skills. Exhibits professionalism when interacting with others while maintaining composure and demonstrating empathy. Organization, prioritization and time management skills with ability to multi‑task in a fast‑paced environment. Excellent interpersonal skills with ability to work effectively with a diverse group of individuals. Proficiency using Microsoft Office applications and internet‑based applications; willingness and ability to learn different software and databases. Customer service orientation and commitment to service excellence. Team oriented with ability to work collaboratively and build/maintain professional relationships at all levels. Strong detail orientation with high degree of accuracy. Licenses & Certifications Must possess a valid driver’s license and provide evidence of insurance. (If applicable, must be obtained within Introductory Period if not current.) Preferred Three or more years work experience with public and/or private insurance benefit coordination. Experience in a human services agency. Experience in a community health center. Experience in a medical environment, including patient registration and use of medical terminology. Advanced knowledge of third‑party payers and associated regulations. Knowledge of local entitlement programs. Bilingual, verbal, and written language proficiency. We Take Care of Our People Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays. License/certification fee reimbursement. Paid time off for continuing education and continuing education reimbursement. 401(k) with company match. Medical insurance – PHC pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.). Vision insurance. Life & disability insurance. Flexible spending & health savings accounts. Supplemental accident & critical illness insurance. #J-18808-Ljbffr Midwestclinicians