Staff Site Reliability Engineer

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The Staff Site Reliability Engineer (Azure) is responsible for designing, building, and evolving cloud-native, containerized infrastructure on Microsoft Azure that powers our data products and services. This role plays a critical part in advancing our platform maturity by supporting cross-functional squads, leading complex technical initiatives, and ensuring the availability, security, scalability, and reliability of our data ecosystem.

As a Staff Engineer, you will bring deep expertise in Azure cloud architecture, Azure infrastructure implementation, systems design, networking, databases, and modern data technologies. You will also contribute hands-on experience with complex technology adoption, infrastructure automation, and high-scale distributed systems, with a strong emphasis on building and operating secure, resilient, and scalable solutions in Microsoft Azure environments.

This role requires demonstrated experience architecting, implementing, and optimizing Azure-based platforms and services, including cloud networking, compute, storage, identity and access management, observability, and container orchestration. The ideal candidate will be capable of leading the design and delivery of enterprise-grade cloud solutions using Azure-native and hybrid-cloud patterns, and of driving best practices for reliability, security, and operational excellence across the data platform.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Degree in Computer Science, Engineering, or related field (Desirable but not mandatory).

Technical Expertise:
• Advanced experience designing and operating large-scale, cloud-native infrastructure (AWS preferred).
• Strong hands-on proficiency with Infrastructure as Code (Terraform), including building reusable modules and platform-level components.
• Deep understanding of Kubernetes and container orchestration for data platforms and distributed systems.
• Knowledge of CI/CD systems, pipeline design, automation, and secure deployment practices.
• Strong competencies in systems design, networking, distributed systems, and reliability engineering principles (SLOs, error budgets, incident response).
• Understanding of database technologies including SQL, NoSQL, and data storage patterns.
• Experience with observability stacks (Prometheus, Grafana, OpenTelemetry, ELK/EFK, Datadog, or similar).
• Proficient in automation using Bash, Python, or Ansible-like tools.
• Working knowledge of software engineering practices (version control, testing, code reviews, design patterns).

Leadership & Execution:
• Proven ability to lead complex, cross-functional technical initiatives from design to production rollout.
• Demonstrated experience driving technology adoption and platform modernization across multiple teams.
• Strong capability to define and implement infrastructure standards, best practices, and architectural guidelines.
• Comfortable navigating ambiguity, making high-quality architectural trade-offs, and advocating for long-term technical investments.
• Excellent problem-solving skills with a track record of reducing toil, eliminating technical debt, and improving system reliability.
• Experience participating in and improving on-call processes, incident management, and post-incident reviews.

Communication & Collaboration:
• Excellent written and verbal English communication skills.
• Ability to collaborate with data engineers, platform engineers, SREs, security teams, and product teams in a fast-paced environment.
• Skilled at producing clear technical documentation, architectural proposals, and decision records.

U.S. Applicants Only
The estimated salary range for this position is $131,600.00 to $ 210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.