People & Culture HR Generalist

People & Culture Generalist

Position Summary: The People & Culture Generalist provides general HR support across talent acquisition, total rewards, engagement initiatives, and learning and development programs. This role requires both critical thinking and hands-on execution, balancing employee advocacy with business needs while operating with significant autonomy, confidentiality, and sound judgment.

Position Responsibilities:

Learning & Development / Employee Engagement (45%)

• Identify training needs through performance trends and manager feedback
• Conduct needs analysis, coordinate training programs and evaluate effectiveness
• Job architecture and competency development
• LMS administrator for organization

Engagement Initiatives

• Support implementation of company-wide engagement initiatives and culture programs
• Contribute to diversity, equity, and inclusion efforts
• Support annual engagement and pulse survey processes

HR Operations (35%)

Day to Day HR Support

• Point of contact for employees and managers on HR-related questions and concerns
• Maintain employee records accurately and timely
• Interpret and enforce HR policies consistently across the organization
• Identify opportunities to streamline HR processes and improve employee experience
• Contribute to policy development and updates as needed
• Participate in People & Culture projects, initiatives, and continuous improvement
• Perform other duties as assigned to support business needs

Total Rewards (10%)

Benefits Education & Support

• Assist with employee benefit questions
• Communicate general benefits information clearly to employees at all levels

Compensation Support

• Assist with compensation analysis, market pricing, and salary recommendations
• Support annual merit increases and bonus processes
• Help develop comprehensive total rewards initiatives as needed

Talent Management (10%)

Recruitment Support

• Source diverse, qualified candidates through multiple recruitment channels
• Conduct phone screens, coordinate interview processes, and facilitate hiring decisions
• Execute offer letters for new hires, promotions, and internal transfers

Employee Experience

• Coordinate comprehensive onboarding experience for new hires
• Support new hire orientation and early integration into company culture
• Monitor new hire experience and address issues proactively
• Participate in employee separation process
• Conduct exit interviews

Position Qualifications

Education: Bachelor's degree in Human Resources, Business Administration, Psychology or related field OR equivalent combination of education and HR experience (equal to 4 years)

Experience:

• Minimum 2 years of progressive HR generalist or equivalent experience
• Preferred: Recruitment experience
• Preferred: Familiarity working in multi-state/global environments
• Preferred: Experience in technology, software or professional services industry
• Strongly Preferred: Understanding of various employment laws
• Strongly Preferred: Experience supporting remote/hybrid workforce

Technical Skills:

• Required: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Required: HRIS experience (experience with UKG a plus)
• Required: Applicant Tracking System (ATS) experience
• Required: Learning Management System (LMS) experience
• Preferred: Familiarity with use of AI tools

Communication Skills: Excellent verbal and written communication skills

Position Specific Skills: This position needs to be process-driven, detail-oriented, self-starter and team player. Strong interpersonal, negotiation and conflict resolution skills desired.

Core Competencies:

• Sound Judgement & Decision Making
• Confidentiality & Discretion
• Emotional Intelligence
• Relationship Building & Credibility
• Communication Excellence

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.