Service Sales Representative - Milwaukee, WI

Service Sales Representative

Johnson Controls is growing its fire sprinkler service business, and we are looking for a talented Sprinkler Service Sales Representative to help promote and sell service offerings to customers and end users across an assigned territory and account base.

In this role, you will drive new and repeat business for fire sprinkler service offerings by developing customer relationships, identifying opportunities, and building solutions for system repairs, modifications, small projects, and new construction needs. This is a customer-facing sales position that blends technical understanding, relationship building, and disciplined follow-through.

Key responsibilities include:

• Representing the company professionally while promoting and selling fire sprinkler service offerings to customers and end users.
• Establishing contact with prospects, qualifying potential buyers, and following up on leads using planned sales and marketing activities.
• Working with an assigned service customer base to identify moves, adds, and changes to existing sprinkler systems.
• Assessing customer needs and developing sales strategies that align with company capabilities and service solutions.
• Closing sufficient business to support and exceed sales plan objectives.
• Reading blueprints and working with current NFPA 13 standards and local codes.
• Developing and maintaining positive relationships with customers, general contractors, and end users.
• Estimating small projects, including day-work as required.
• Building new business relationships and helping grow the sprinkler service business.

How you will do it:

• Own your opportunities with accountability, strong follow-through, and a clear focus on safety and integrity.
• Stay close to the customer, ask the right questions, and remove barriers so prospects can move from need to solution quickly.
• Use candid communication, disciplined follow-up, and practical problem-solving to improve every day and keep deals moving.
• Work as one team with service, technical, and management partners to deliver a smooth customer experience.
• Use sales calls, follow-up activity, and outlined marketing strategies to build and progress your pipeline.
• Balance prospecting, estimating, relationship management, and quote development with strong organization and time management.
• Bring technical credibility to customer conversations by connecting service offerings to code, scope, and site requirements.