Global Service Operations Leader
Coco
Coco is seeking a Head of Service Operations to own 24/7/365 Support and Pilot Operations across global sites. You will set standards for quality, build and govern outsourced partnerships, and lead incident response to protect our scalable robot delivery platform. You will define operating SOPs, training, QA, and dashboards that measure CSAT, response times, and pilot productivity, while maintaining strong cross-functional collaboration with Eng, City Ops, and partners. #J-18808-Ljbffr Coco
Vacancy posted 6 days ago
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