Customer Support Representative

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. Brief Description: Process the daily customer-driven activities Job Responsibilities: Manage open order flow Expedite and facilitate special delivery requirements Contract Review Provide samples and technical assistance Create and maintain contract database Prepare and submit formal quotation directly to customer or provide to outside sales team for presentation to customer Education/Credentials: High School Diploma 2 years related work experience Excellent verbal and written communication skills 401(k) 401(k) matching Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are an AA/EEO/Veterans/Disabled employer. Seniority Level Entry level Employment Type Full-time Job Function Other Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr AFC Industries