Health and Wellness Director

Job Description

Job Description

Lead With Purpose. Care With Compassion.

At Via Elegante, exceptional senior living begins with exceptional care. We are looking for an experienced, compassionate Health & Wellness Director to lead clinical care in our assisted living and memory care community.

If you are ready to pair your clinical expertise with leadership, advocacy, and genuine relationships with residents and families, we would love to meet you.

As Health & Wellness Director, you are the clinical leader of our community. You will oversee resident care and medication management, build individualized service plans, and partner with residents, families, providers, and your team to protect each resident's safety, dignity, and quality of life.

This is a hands-on leadership role. You will assess needs, coordinate care across transitions, keep documentation accurate, and mentor a care team that delivers proactive, compassionate service every day.

Resident Care & Clinical Oversight

• Oversee supervisory, personal, and directed care services.
• Assess residents' physical, functional, and psychosocial status and respond promptly to changes in condition.
• Develop and regularly review individualized Resident Service Plans with residents, families, providers, and the care team.
• Conduct preadmission screenings and support a smooth admission process.
• Coordinate care with home health, hospice, and outside agencies, and support residents returning from hospital or skilled nursing stays.
• Lead care conferences and advocate for the services each resident needs.

Medication Management

• Oversee medication ordering, receiving, administration, documentation, and follow-up.
• Review practitioner orders and ensure they are implemented and documented accurately.
• Coordinate medication changes, pharmacy communication, lab results, and provider orders.
• Conduct routine medication audits and participate in pharmacy audits.
• Keep medications, equipment, and supplies available and well managed.

Team Leadership & Development

• Train, assign, and mentor resident care staff to deliver safe, high-quality care.
• Coach through respectful communication, positive reinforcement, and constructive feedback.
• Review incident reports and provide follow-up education.
• Build a positive, professional, collaborative team culture.

Quality, Compliance & Communication

• Participate in Quality Assurance and Improvement and safety committee activities.
• Keep resident records accurate and current.
• Communicate changes in condition promptly to families, representatives, providers, and staff.
• Ensure compliance with federal, state, and local assisted living regulations and company policies.
• Protect the confidentiality of resident, family, and employee information.

Community Leadership & On-Call Support

• Respond professionally to resident, family, and employee concerns.
• Share Director on-call duties, addressing time-sensitive resident, staffing, and medication needs.
• Support the community during emergencies and continued-operations situations.
• Contribute to an excellent resident and family experience and to occupancy growth.

Requirements

• High school diploma or GED.
• Arizona Caregiver Certification or an LPN license in good standing, or 4 years of related experience.
• At least 1 year of experience in dementia care and medication administration.
• Arizona Memory Care Certificate, or the ability to obtain it within 30 days of hire.
• Current First Aid/CPR certification at hire, maintained as required.
• Current Arizona fingerprint clearance card for health care institutions, or application within the required timeframe.
• Successful background screening appropriate for an assisted living setting.
• Valid driver's license and access to a private vehicle for business use.
• Proficiency with Microsoft Windows, Microsoft Office, and web-based applications.
• Ability to read, write, and speak English fluently.

Skills & Strengths

• A resident-first mindset and a commitment to dignity, safety, confidentiality, and resident rights.
• Strong clinical judgment and attention to detail.
• Clear, confident written and verbal communication with families and healthcare professionals.
• Proven ability to lead, develop, and motivate a care team.
• Strong organization, time management, and prioritization, with a calm, solutions-focused approach under pressure.
• Professionalism, compassion, and integrity.

The Health & Wellness Director shapes the daily experience and quality of life of every resident. From coordinating care and medications to supporting families and growing our team, you connect every piece of resident wellness into one coordinated approach.

At Via Elegante, great care means more than completing tasks. It means knowing each resident, noticing when their needs change, and creating a home where they feel safe, respected, and valued.

Ready to lead with purpose and make a difference every day? Submit your application for the Health & Wellness Director position and take the next step in your career with Via Elegante.

Via Elegante is an Equal Opportunity Employer.