Mortgage Calling US- Mortgage Loan Closer - Customer Service Support

Role: Mortgage Calling US- Mortgage Loan Closer - Customer Service Support

Role Descriptions: "Mortgage Loan Closer is responsible to ensure an accurate and timely closing of the mortgage loan. All Client customer contact are to be made by closer a. The primary responsibilities of the Company for the Mortgage Loan Calling are as follows:
i. Enter accurate and timely loan information into the Loan Originations Systems.
ii. Review loan conditions to ensure the loan is ready to close.
iii. Contact the third parties and title company to coordinate the required data.

Additional responsibilities for the Mortgage Closer include:
• Maintaining service level standards
• ssisting in new-hire trainings
• Perform internal Quality check, providing floor support and feedback to other staff
• Responding to all emails efficiently


Knowledge/Experience:
• 0-1 years of conventional mortgage processing/closing experience
• Knowledge of full loan cycle processing (from beginning to end)
• Strong understanding of Desktop Underwriter (DU) and Loan Prospector(LP)
Competencies/Skills:
• Strong communication skills, verbal and written
• Strong analytical skills
• Demonstrated ability to resolve complicated issues as they arise
• Proven organizational skills and demonstrated ability to prioritize and multi-task
Skills. Able to work through multiple computer programs and multi-computer monitors
• Flexible (Willingness to stretch and overtime),
• Knowledge of MS Office
• Positive attitude
• ttention to detail
• Customer focused
• Good Team Player/Strong Interpersonal skills


Qualifications:


Essential: Minimum of 0-12 months of US Mortgage processing/Closing experience.
Desirable: Exposure to the Client and FHLMC guidelines would be an added advantage. Exposure and knowledge of MI "


Skills: Mortgage - Servicing~Retail Mortgages Experience Required: 0-


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.