Style Advisor

Contract type: Full Time / Permanent About the role ME+EM are looking for full time Style Advisors to join our team in our Madison Avenue and Soho Mercer Street Locations. Candidates must have the flexibility to work across 7 days a week, with 8 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you Experience working in a fast paced, high volume environment Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities Provide the best experience through speed and accuracy. Ensure you represent the brand at all times by following the company dress code. Continually improve product knowledge and research products online. Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online. Be confident in building organic and long‑lasting relationships with customers. Carry out personal styling sessions with confidence. Confident with styling, outfit building and recommendations. Escalate customer complaints to the management team. Awareness of opening and closing duties and support when necessary. Be confident with till functions. Process transactions, refunds and telephone orders confidentially. Understanding the importance of data collection and ensuring GDPR is adhered to. High level of telephone etiquette. Maintaining store visual merchandising standards. Replenishing stock and keeping the shop floor clean and tidy. Assist with deliveries and stock recalls. Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits Competitive salary and incentive schemes Competitive medical, dental and vision plan options. Generous paid time off policies: vacation, holiday, sick and volunteer days A day off to celebrate your birthday Life insurance, Short Term Disability, Long Term Disability, Employee Assistance Program Enhance parental leave package after 2 years of service A new uniform allowance for each new season Generous Employee and Friends & Family Discounts Refer a Friend Scheme Opportunity to build a career with a leading global fashion brand Equal Opportunities ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. #J-18808-Ljbffr ME+EM Ltd