Room Attendant-Hampton Inn - Biloxi / Ocean Springs, MS

Room Attendant (Housekeeper)

Location: Hampton Inn – Biloxi / Ocean Springs, MS

Department: Housekeeping

Reports To: Executive Housekeeper / General Manager

FLSA Status: Non-Exempt

Job Summary

The Room Attendant is responsible for ensuring the cleanliness, comfort, and overall appearance of guest rooms and public areas in accordance with Hilton brand standards. At the Hampton Inn – Biloxi / Ocean Springs, we believe in creating a clean and welcoming environment where every guest feels at home.

Key Responsibilities

• Clean and service assigned guest rooms, including making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities
• Change linens and towels, remove trash, and sanitize all high-touch surfaces
• Restock housekeeping carts and supply closets at the beginning and end of each shift
• Report maintenance issues or missing items to the supervisor promptly
• Follow all safety and sanitation policies and procedures
• Ensure rooms are cleaned thoroughly and meet brand inspection standards
• Greet guests in hallways with a friendly and professional attitude
• Assist with laundry duties or other housekeeping-related tasks as needed
• Complete daily room assignments efficiently and accurately
• Maintain confidentiality and security of all guest and hotel information

Qualifications

• High school diploma or equivalent preferred
• Previous housekeeping or hotel experience is a plus but not required—willing to train the right candidate
• Strong attention to detail and pride in delivering quality work
• Ability to work independently and as part of a team
• Must be dependable, punctual, and able to follow instructions
• Ability to work a flexible schedule including weekends and holidays

Physical Requirements

• Must be able to lift, push, pull, and carry up to 25 pounds
• Must be able to stand, walk, kneel, bend, and reach for extended periods
• Must be able to work with cleaning chemicals safely and responsibly

Benefits Include

• Competitive hourly pay
• Hilton Team Member Travel Discounts
• Friendly and supportive team environment
• Paid training and advancement opportunities
• Employee recognition programs