Skills Trade Instructor Assistant

Job Title Skills Trade Instructor Assistant Department Workforce Development (WFD) Reports to Director of Education, Training/Vocational Rehabilitation FLSA Status Non-Exempt Mission Support Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment, helping them thrive. We connect people, families, and communities to improve lives and meet the needs of today's and tomorrow's workforce. Powered, in part, by donations and retail customers, we change lives through the power of work. Position Summary Assist the Skills Trade Instructor in industrial, commercial, and multi‑dwelling maintenance, covering areas like electrical, HVAC/EPA, heat pump installation and maintenance, and solar installation and storage for the Clean Tech Accelerator, train‑the‑trainer program. It includes shadowing two training cohorts led by a partner and prepares the instructor trainee to teach future cohorts. The course combines theoretical, practical, and hands‑on components, including classroom teaching, lab work, recruitment, placement, and business engagement. Essential Duties and Responsibilities Set up the lab for computer usage and/or hands‑on training. Assist the instructor with lectures, labs, and demonstrations. Deliver the technical Clean Tech training curricula to trainees. Facilitate skills trade‑related training instruction and hands‑on lab courses. Lead discussion or review sessions. Assist students with technical issues (online courses). Communicate course updates, reminders, or announcements to students. Stay current on developments regarding instructional methodology. Develop, grade, administer, and facilitate quizzes, exams, or other tools to evaluate student progress. Manage classroom activities by enforcing standards, rules, and regulations. Serve as a leader and role model, demonstrating high values and mentoring junior staff members. Assist in on‑site solar and solar electrical installation (train‑the‑trainer) as needed. Evaluate each student's performance. Work collaboratively with other personnel and service providers. Establish a respectful relationship with persons served while helping the client gain skills and confidence that will empower them. Provide feedback to senior leadership regarding course progress, suggested improvements or problems that may impact program quality or stability. Assist with strategy and planning related to the overall program requirements and recruiting. Compile, analyze, and report data and outcome measures as needed by funder requirements. Engage with skills trade sector employers to place and support programs and training. Work effectively and holistically with Career Center and other program staff to assure appropriate client/student recruitment, 95 % graduation rate, 80 % job placement, and 70 % job retention rates. Perform other duties as assigned by management. Additional Responsibilities Demonstrate professionalism and good judgment and present a friendly, cooperative attitude. Multi‑task, make quick decisions, adapt to change, and work in a team‑oriented, fast‑paced environment. Adhere to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. Maintain punctuality, dependable attendance, and appropriate appearance. Safely conduct work; maintain good housekeeping standards, keep aisles and pathways to fire exits clear and free from clutter. Adhere to local, state, and federal laws and regulations. Travel to various job‑shadowing sites as needed. Minimum Qualifications A high school diploma or equivalent is required. An associate’s degree or higher is preferred. One (1) year of demonstrated experience in building and/or apartment maintenance skills, including electrical, HVAC/EPA, pool maintenance, plumbing, and appliance troubleshooting and repair, and/or two (2) years as an assistant trainer of solar installation work. College or vocational training is required. Bi‑lingual (English and Spanish) is a plus. Good working knowledge of Microsoft Office desktop applications, Gmail, Google Apps, and telephone protocol. Reliable, accountable, and detail‑oriented. Valid state driver’s license and reliable transportation. Key Performance Indicators Meet or exceed all portfolio programs’ outputs, outcomes, and goals for the calendar/fiscal year. Maintain a 90 % industry placement rate. Obtain a minimum of 80 % successful program exam passing rate, and increase the passing rate for each cohort. Provide wrap‑around service referrals to 90 % of participants to achieve a minimum of one short‑term goal identified on the needs assessment (IDP). Support recruitment efforts for five (5) cohorts each calendar year. Support assessment efforts for good‑fit candidates of the program. Coordinate three (3) Career Pathway Graduation Ceremonies each calendar year. Physical Requirements / Work Environment Ability to sit, stand, bend, and reach. Ability to lift, push, pull, up to 50 lbs. #J-18808-Ljbffr Goodwill Houston