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Remote Senior PM for AI-Driven Help Center & Self-Service

United States Digital Space LLC

New York, NY
  • Remote job

United States Digital Space LLC is seeking a Senior Product Manager for our Help Center, owning the roadmap for search quality, AI summaries, and self-service flows that serve millions of global customers. You will partner with CX Ops, Content Design, Engineering, and Data Science to deliver high-coverage knowledge across geographies and languages, and you will define funnel metrics to drive prioritization. #J-18808-Ljbffr United States Digital Space LLC

Vacancy posted 4 days ago
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