Case Manager

Job Description

Job Description

Description: Position Summary

The Case Manager provides comprehensive, client-centered support services for individuals receiving mental health and/or substance use disorder treatment. This role focuses on coordinating care, linking clients with community resources, monitoring progress, and advocating for client needs to promote recovery, stability, and overall well-being.

Key Responsibilities

Client Assessment & Planning

• Conduct intake assessments, psychosocial evaluations, and needs assessments in accordance with DBHDD standards.
• Develop individualized service/treatment plans in collaboration with clients, clinicians, and the interdisciplinary treatment team.
• Review and update service plans regularly to reflect client progress and changing clinical needs.

Care Coordination

• Facilitate access to treatment services, including medical, psychiatric, and therapeutic care.
• Connect clients with community resources such as housing, employment, education, transportation, and legal services.
• Coordinate care with external stakeholders including probation officers, courts, DFCS (child welfare), and other agencies as applicable.

Support & Advocacy

• Provide ongoing support including motivational engagement, recovery planning, and relapse prevention strategies.
• Assist clients in navigating systems of care and overcoming barriers to treatment and recovery.
• Serve as an advocate for clients with external providers and community organizations.
• Educate clients and families on available community supports and recovery resources.

Monitoring & Documentation

• Monitor client participation, engagement, and progress toward established goals.
• Maintain accurate, timely, and compliant documentation in accordance with Georgia DBHDD standards, facility policies, HIPAA, and 42 CFR Part 2.
• Complete required progress notes, service documentation, and outcome reporting within required timeframes.

Team Collaboration

• Participate in interdisciplinary treatment team meetings and case reviews.
• Communicate effectively with clinical staff, medical providers, and leadership.
• Contribute to discharge planning and aftercare coordination to ensure continuity of care.

Education: Bachelor’s degree in Social Work, Psychology, Human Services, or related field (preferred).

Experience: 1–2 years of experience in mental health, substance abuse treatment, or case management preferred. Experience within Georgia DBHDD-funded programs is a plus.

Licensure/Certification:

• CAC (Certified Addiction Counselor), CPS/CPRS (Certified Peer Specialist), or similar credential preferred
• Eligible for or working toward certification (if applicable)
• Valid Georgia driver’s license required

• Strong communication and interpersonal skills
• Effective organizational and time management abilities
• Knowledge of community resources and recovery support systems
• Ability to engage diverse populations with cultural competence
• Proficiency in electronic health records (EHR) systems