Dental Office Assistant - Business Assistant

Dental Office Assistant - Business AssistantBusiness AssistantDental Receptionist | Starr's Mill Dental Care is looking for a Dental Receptionist to join our welcoming and patient-focused team!We're seeking a positive, detail-oriented professional who enjoys providing exceptional patient care and keeping the front office running smoothly. If you have dental and insurance experience and are eager to learn and grow, we'd love to meet you!Full-time opportunityMonday - Thursday8:00 AM - 5:00 PMEnjoy a consistent schedule with Fridays off!Previous dental office experience preferredInsurance verification and dental benefits experiencePositive attitude and team-first mindsetStrong attention to detail and organizational skillsExcellent communication and customer service abilitiesWillingness to learn and grow within the practiceDependable, professional, and patient-focusedSupportive and collaborative team environmentOpportunity for professional growth and developmentModern practice focused on exceptional patient careConsistent full-time schedule with a great work-life balanceIf you're passionate about creating outstanding patient experiences and are ready to be part of a great team, we'd love to hear from you!Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.Greet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coveragePost insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialCompetitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily PayExperience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsAbility to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position; prolonged periods sitting at a desk and working on a computer; must be able to lift up to 15 pounds at times; availability to attend virtual training sessions (or in-person) periodically throughout the year; as part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.