Senior Zendesk & CS Systems Engineer
Mercury
Mercury is seeking a System Administrator to own Zendesk administration, security, and CS tooling as we scale toward a bank charter. You will collaborate across multiple teams to maintain a cohesive Zendesk ecosystem, automate workflows using AI, and report on customer-service metrics to drive improvements. You’ll work with a tech stack including Notion, Guru, Slack, Okta, and cloud platforms. Prior experience in a regulated fintech environment is a plus. #J-18808-Ljbffr Mercury
Vacancy posted 2 days ago
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