Customer Service Technician - Heavy Construction Equipment

Customer Service Technician - Heavy Construction Equipment

A well-established global equipment manufacturer is seeking a Customer Service Technician with strong mechanical, electrical, and hydraulic troubleshooting skills. This is a hands-on role supporting equipment diagnostics, repair, and field service across North America and beyond.

What You'll Do:

* Diagnose and repair mechanical, electrical, and hydraulic systems
* Provide technical support on-site, in-shop, and over the phone
* Coordinate service efforts with internal teams and document reports
* Travel nationally and internationally (up to 80%) for field service and support
* Ensure top-tier customer experience and equipment performance

What We're Looking For:

* 3+ years of hands-on technical service or equipment repair experience
* Working knowledge of hydraulics, electronics, and mechanical systems
* Proficiency in Microsoft Excel, Word, and Outlook
* High school diploma required; technical training preferred
* Valid driver's license and passport
* Able to lift 50 lbs and work in physically demanding environments

Benefits Include:

* Blue Cross / Blue Shield medical coverage
* 401(k) with company match
* Short- and long-term disability insurance
* Life insurance for employee, spouse, and children
* PTO

This is a great opportunity to join a stable, growing company that values technical talent and offers long-term career growth.

Apply confidentially or reach out directly to to learn more.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.