Senior Product Manager - AI & Healthcare Innovation

Role Description

We are seeking a highly motivated Senior Product Manager to lead and manage AI initiatives across our organization. This individual will play a key role in shaping, evaluating, and executing on an exciting product vision to transform operations through an AI-driven application while working cross-functionally with data science, clinical, operational, and technical teams. The ideal candidate will have a strong foundation in both product and project management and be comfortable navigating AI technologies and business applications. Initially, this role will focus on the Auth Intelligence application.

Key Responsibilities

• Opportunity Analysis & Strategy
  • Conduct in-depth opportunity analysis for new and existing AI initiatives, including business case development and feasibility assessment.
  • Partner with stakeholders to define detailed product and business requirements.
  • Perform build vs. buy analysis and support vendor evaluations where necessary.
• Development & Execution
  • Drive expansion of a core product area, including growth across lines of business and specialties, and support of new use cases.
  • Translate key business insights, data science insights, and model outputs into scalable product features, ensuring clinical relevance and operational impact.
  • Lead prioritization decisions across competing stakeholder needs, balancing business impact, clinical considerations, and technical complexity.
  • Develop deep understanding of Auth Intel product metrics and drive the optimization of key configuration settings.
  • Collaborate with data science teams to outline proof-of-concepts (POCs) and have a strategic point of view on AI/ML techniques and tools.
  • Evaluate the success of AI initiatives at the POC stage gate and refine opportunity sizing accordingly.
  • Ensure AI solutions align with broader business objectives and operational needs.
  • Maintain clear product documentation.
• Cross-functional Coordination
  • Drive alignment across engineering, data science, clinical, and operations stakeholders to deliver cohesive, high-impact solutions.
  • Coordinate testing and validation processes with clinical and operational teams to ensure real-world applicability and efficacy.
  • Work with project managers on change management, including relating the impact of decisions made throughout project scope to overall value.
  • Align AI initiatives with the roadmaps of key internal applications (e.g., BBI).
  • Manage rollout plans, ensuring seamless implementation, training, and adoption across the organization.
• Performance Tracking & Value Realization
  • Define, monitor, and act on key performance metrics (e.g., adoption, clinical accuracy, operational impact) to inform business impact, prioritization, and continuous improvement.
  • Communicate results and insights to executive stakeholders, ensuring transparency and alignment on value delivered.

Qualifications

• 5+ years in product management, data science, or AI-related roles, preferably within healthcare, insurance, or operational technology.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Business, or a related field.
• Strong ability to manage multiple initiatives, coordinate cross-functional teams, ensure strong scope and value maintenance, and ensure timely execution.
• Ability to work with technical and non-technical stakeholders, translating AI capabilities into business impact.
• Experience with data-driven decision-making, including business case development and opportunity sizing.
• Familiarity with clinical workflows, payer operations, or healthcare AI applications is a plus.
• Familiarity with AI/ML techniques, data science methodologies, and cloud-based AI solutions is a plus.

Benefits

• Opportunity to drive impactful AI initiatives in a rapidly evolving industry.
• Collaborative environment with cross-functional teams, including data science, engineering, and operations.
• Competitive compensation, benefits, and opportunities for professional growth.

Technical Requirements

• High speed internet over 10 Mbps.
• Ability to plug in directly to the home internet router for all call center employees.