Telerecruiter- Call Center

Job Description

Job Description

Join our team as a part-time Telerecruiter at OneBlood! As a Telerecruiter, you will be responsible for contacting eligible blood donors by telephone and other approved communication methods from previously developed lists to setup a donation appointment.

REQUIRED HOURS: This position is fully in office at our St Pete location - Mon - Thurs 3PM-8PM, Fri 2PM - 7PM, and Sat 9AM -5:30PM. Sunday OFF and a weekday of your choice.

RESPONSIBILITIES:

• By telephone and other approved communication methods (emails, text, flyers), contacts eligible blood donors and recruits them to donate regularly
• Provides excellent customer service at all times; establishes rapport with donors and potential donors, and educates them on the organization’s programs and services
• Enters donor information into the electronic database and utilizes various methods for appointment reminders
• Complies with and maintains current knowledge and understanding of Donor Recruitment policies, procedures and other related regulations
• Assists in stabilizing and maintaining blood donation inventory levels.

COMPENSTATION & BENEFITS:

• $16/hr. + monthly bonus structure based on metrics
• Access to pay before pay day
• PTO and Retirement Package
• Set in-office schedule

QUALIFICATIONS:

• High School diploma or equivalent
• Ability to communicate effectively orally and in writing, and comfortable speaking with donors on the phone
• Ability to meet pre-defined monthly metrics related to outreach calls, appointments confirmed, booking accuracy, and show rates; eligible to earn a monthly incentive award based upon goal achievements
• Ability to follow oral and written instructions
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to speak, write, read, and understand English
• Skill in operating office equipment
• Basic computer skills including knowledge of Microsoft Office applications and database software navigation

If you are looking to make a difference in your community and have a passion for helping others, apply to join our team as a Account Representative at OneBlood today!

OneBlood is an Equal Opportunity Employer/Vet/Disability_/Other Protected Categories

OneBlood is a not-for-profit 501(c)(3) community asset responsible for providing safe, available and affordable blood to more than 200 hospital partners and their patients. The service area of OneBlood includes Florida, Southern Georgia, North Carolina and South Carolina.

Company Description

OneBlood is a not-for-profit 501(c)(3) community asset responsible for providing safe, available and affordable blood to more than 200 hospital partners and their patients. The service area of OneBlood includes Florida, Southern Georgia, North Carolina and South Carolina. \r\n\r\nThe OneBlood name is a constant reminder of the collective power we share to save another person’s life.