Public Health Office Assistant

Public Health Office AssistantLocation: McMinnville, TN – Onsite Duration: 12 Months W2Our client is seeking a Public Health Office Assistant to provide clerical and administrative support within a dental public health clinic. The ideal candidate will be customer-focused, self-motivated, team-oriented, and willing to travel throughout the region as needed.Key ResponsibilitiesSchedule and manage patient appointments.Inform patients of visit requirements.Collect and update patient demographic information for registration.Review documentation to determine eligibility for federal and state programs.Enter and maintain information in health department management information systems.Work with multiple computer software systems to input and retrieve information.Process and balance the cash drawer.Inform clients of their rights and responsibilities related to program participation.Obtain prior authorization before releasing medical information, as required.Assist with insurance prior authorization by gathering and submitting required documentation.Compile appropriate forms for requested services to support efficient clinic operations.Scan and index records into electronic dental records.Maintain a positive, constructive, and cooperative work environment.Minimum QualificationsHigh School Diploma or equivalent.Two years of full-time customer service and/or clerical/office experience, or equivalent combination of education and experience.Current driver's license.Successful completion of a Tennessee Bureau of Investigation background check.Preferred QualificationsActive Tennessee RDA license.Dental front-office experience.Knowledge of dental terminology.Experience with dental scheduling and insurance coding.Ability to assist chairside during emergencies or staffing shortages.Strong customer service, communication, organizational, and computer skills.