Field Service Technician

We have an outstanding career opportunity for a Field Service Technicianto join a leading Company located in theCanton, MI surrounding area.

Job Responsibilities:

• Repair, assemble, install, and test industrial machinery, equipment, and complex mechanical assemblies.

• Perform mechanical, hydraulic, pneumatic, and basic electrical troubleshooting, repairs, and system testing.

• Read and interpret blueprints, engineering drawings, schematics, specifications, and bills of materials to complete equipment installations and repairs.

• Conduct preventative maintenance inspections and help develop maintenance best practices and procedures.

• Diagnose equipment issues and recommend repair solutions, replacement parts, and system improvements.

• Generate detailed service reports documenting inspections, repairs, maintenance activities, and customer recommendations.

• Provide technical support to customers and internal teams regarding equipment performance, maintenance requirements, and repair strategies.

• Identify upgrade opportunities and recommend equipment enhancements that improve reliability, efficiency, and productivity.

• Support the development of technical service and parts quotations by providing accurate assessments of service needs.

• Maintain accurate records of expenses and receipts to support customer invoicing and project documentation.

• Respond to customer service needs, including emergency support, to minimize downtime and restore production operations.

• Communicate professionally with customers, explaining technical issues and solutions in a clear and understandable manner .

• Collaborate with internal teams and external stakeholders to ensure a seamless customer experience.

• Promote a culture of safety by identifying and reporting unsafe operating conditions and following all applicable safety regulations.

• Participate in ongoing technical and safety training to stay current on equipment, industry standards, and regulatory requirements.

• Act as a trusted advisor to customers by understanding their operational challenges and recommending solutions that add value.

Basic Hiring Criteria:

• High School Diploma or equivalent required.

• Journeyman certification preferred.

• Minimum of 2-5 years of related industrial maintenance, field service, machinery repair, or machine building experience.

• Experience troubleshooting, repairing, and maintaining mechanical, hydraulic, pneumatic, and electrical systems.

• Heavy industrial machinery, machine building, manufacturing equipment, or capital equipment experience required.

• Strong preventive maintenance and equipment troubleshooting experience.

• Ability to read and interpret blueprints, technical drawings, electrical schematics, and service documentation.

• Knowledge of industrial equipment installation, assembly, testing, and commissioning processes.

• Strong problem-solving skills with the ability to diagnose complex equipment issues in the field.

• Excellent written and verbal communication skills, including the ability to present technical information to customers and stakeholders.

• Customer-focused mindset with the ability to build strong relationships and deliver exceptional service.

• Ability to work independently while managing multiple priorities in a fast-paced environment.

Desired Qualifications:

• Associate degree in a technical field preferred.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance