Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Service Desk Lead — ServiceNow & End-User Excellence

Technology,-Automation,-and-Management,-Inc.

Technology Automation & Management, Inc. is seeking a Lead Senior Service Desk Engineer to manage end-user support operations for approximately 3,500 users. You will drive efficiency using ServiceNow and ensure SLA compliance while providing a customer-focused service experience. The ideal candidate has over 7 years of IT service desk experience and hands-on expertise in ServiceNow administration. The position is located in Huntsville, Alabama and offers opportunities for situational telework. #J-18808-Ljbffr Technology,-Automation,-and-Management,-Inc.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Service Desk Lead — ServiceNow & End-User Excellence in Huntsville, AL vacancy
  • $171.6k - $392.1k

     ...working world. ServiceNow – ServiceNow AI Architect Senior Manager In...  ...will play a leading role in that mission...  ...across user experience, agentic...  ...comprehensive, end‑to‑end AI strategies...  ...can streamline service delivery....  ...EY services Excellent business acumen... 
    Senior
    Servicenow
    Summer holiday
    Worldwide
    Flexible hours

    Ernst & Young Oman

    Huntsville, AL
    3 days ago
  • $90k - $120k

    Position Title: ServiceNow Developer Clearance: Desired,...  ...qualifications Benefits Excellent health benefits from BCBS...  ...platform, including user administration, access...  ...minimal disruption to services. Proactively research future...  ...for the team and end‑users. Deliver training... 
    Senior
    Servicenow
    Work at office
    Remote work

    Summit7

    Huntsville, AL
    4 days ago
  • $178.3k - $407k

     ...Health Sector – Senior Manager -...  ...technologies. Our service offerings help...  ...and personalized user experiences at...  ...Manager, you will lead a team of...  ...client engagements end-to-end, managing...  ...Databricks, AWS, ServiceNow, or Snowflake...  ...science, have excellent stakeholder management... 
    Senior
    Servicenow
    Work experience placement
    Summer holiday
    Flexible hours

    EY

    Huntsville, AL
    1 day ago
  • A leading technology firm in Madison, AL seeks a Senior Technical Support Supervisor to deliver IT services and ensure high-quality support. The ideal candidate has strong technical expertise, excellent customer service skills, and experience in managing a team. Responsibilities... 
    Senior

    SPX Technologies

    Madison, AL
    1 day ago
  •  ...support needs from approximately 3,500 customers. The Lead Senior Service Desk Engineer manages all end‑user support operations, ensuring timely, effective, and...  ...people get back to their mission work Leverage ServiceNow as the central platform for incident management, request... 
    Senior
    Servicenow
    Full time
    Contract work
    Part time
    Remote work
    Day shift

    Technology,-Automation,-and-Management,-Inc.

    Huntsville, AL
    4 days ago
  • $150k - $180k

     ...talented and energetic Senior Manager, Finance...  ...with success leading diverse teams or projects...  ...and FAR. Excellent communications and...  ..., Power BI, and ServiceNow. Experience and...  ...the fiscal year ended January 3, 2025. For...  ...free commercial services (e.g., Gmail, Yahoo... 
    Senior
    Servicenow
    Contract work
    Local area
    Immediate start
    Flexible hours

    Leidos

    Huntsville, AL
    3 days ago
  • $98.4k - $147.6k

     ...seeking a Principal/Senior Principal...  ...technology solutions and services across Northrop Grumman...  ...following: • Lead and direct one or...  ...skills as well as excellent written/oral...  ...Jira, Confluence, ServiceNow, MS Project, Planisware...  ...Demonstrated expertise in end to end project... 
    Senior
    Servicenow
    Full time
    Work experience placement
    Work at office
    Remote work
    Relocation
    Shift work

    Northrop Grumman

    Huntsville, AL
    2 days ago
  • $55k - $65k

     ...facing and requires excellent verbal and written...  ...depot services). Tier 2 (L2) will...  ...the way the Help Desk operates. Tier 2...  ...support after basic user‑level Remote Support...  ...Knowledge of using ServiceNow as the ticketing tool...  ...and software for end users. Analyze, resolve... 
    Servicenow
    Remote work
    Weekend work

    Tata Consultancy Services

    Madison, AL
    1 day ago
  •  ...Service Desk Manager Redstone Arsenal/Huntsville, AL At IPT Associates (IPTA), we...  ...experienced IT Service Desk Manager with ServiceNow experience to lead the daily operations of a large IT...  ...enhance reliability, efficiency and user satisfaction Partner with cross-functional... 
    Servicenow

    Interactive Process Technology LLC

    Huntsville, AL
    6 days ago
  • $130k - $175k

     ...by supplying products, services, and expertise with...  ...that actually get into users’ hands, we’ve got you...  ...announce an opening for a Senior Back End Software Developer who...  ...Skills: Mentor and lead technical contributors...  ...a reputation for excellence in innovative engineering... 
    Senior
    Full time
    Temporary work
    Work experience placement
    Flexible hours

    nou Systems

    Huntsville, AL
    3 days ago
  •  ...A leading consulting firm seeks a ServiceNow AI Architect Senior Manager to lead transformation teams and manage client relationships. This role combines technical and consulting skills to drive successful AI implementations. Ideal candidates will have at least 5 years... 
    Senior
    Servicenow

    Ernst & Young Oman

    Huntsville, AL
    1 day ago
  • $131.3k - $237.35k

     ...and Common Shared Services (ACSS) contract and...  ...IT Service Design Lead . This position...  ...will orchestrate the end-to-end design and...  ...the gap between user needs, operational...  ...citizenship required. Excellent customer service...  ...such as ServiceNow. C1NACSS If... 
    Servicenow
    Contract work
    Local area
    Immediate start
    Remote work

    Leidos

    Huntsville, AL
    4 days ago
  •  ...A global consulting firm is seeking a Senior Manager for ServiceNow AI Architecture. The role involves leading AI transformation teams, managing client engagements, and supporting sales activities. Candidates should have 5–7 years of ServiceNow implementation experience... 
    Senior
    Servicenow
    Flexible hours

    EY

    Huntsville, AL
    1 day ago
  •  ...We are seeking a Senior UX Engineer to provide...  ...and UI domain, owning user experience strategy, interaction...  ...design, and front-end implementation quality...  ...complex environments, leads through influence, and...  ...high standards for UX excellence in support of national... 
    Senior
    Work experience placement

    Vets Hired

    Huntsville, AL
    19 hours ago
  • Ernst & Young Oman is looking for a ServiceNow FSO Architect (CTA) Manager based in the United States. The role requires expertise in designing...  ...ServiceNow solutions, with responsibilities including leading technical teams, architecture design, and integration. Candidates... 
    Senior
    Servicenow

    Ernst & Young Oman

    Huntsville, AL
    1 day ago
  • $102.5k - $187.9k

    Ernst & Young Oman is seeking a ServiceNow Senior Consultant to lead transformation teams and drive ITSM solutions. You will work closely with clients, analyze their needs, and help devise technical solutions that bridge business needs with technology. Ideal candidates... 
    Senior
    Servicenow

    Ernst & Young Oman

    Huntsville, AL
    19 hours ago
  • A leading technology solutions provider is seeking a Business Operations/ITSM Manager to oversee the Business Operations teams in support...  ...contract with the Army. This role requires deep expertise in ServiceNow and extensive project management experience. Responsibilities... 
    Senior
    Servicenow
    Contract work

    IPTA

    Huntsville, AL
    2 days ago
  • $102.5k - $187.9k

     ...to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy...  ...Senior Consultant you’ll play a leading role in that mission, providing the...  ...equivalent consulting experience Excellent soft skills - communication (written... 
    Senior
    Servicenow
    Summer holiday
    Worldwide
    Flexible hours

    Ernst & Young Oman

    Huntsville, AL
    19 hours ago
  •  ...the design and development of analog front end (AFE) circuits, utilizing high end ADCs,...  ...based components that support our market leading products. The selected candidate will...  ...demonstrated capabilities in the following areas: excellent communication, presentation, leadership,... 
    Senior
    Permanent employment
    Local area
    Flexible hours

    AMETEK, Inc.

    Huntsville, AL
    3 days ago
  • $31.45 per hour

     ...Primary Responsibilities Deliver all new services to customers including mobile, print and...  ...to adjust or obtain services Assist end users with hardware and software requests Required...  ...and software suite Usage of ServiceNow for handling Incidents and Service Request... 
    Servicenow
    Hourly pay
    Minimum wage
    Contract work

    COMFORT SYSTEMS

    Huntsville, AL
    3 days ago
  • $171.6k - $392.1k

     ...Country Opportunity As Delivery Lead, your focus will encompass...  ...trusted relationships with senior client leadership to effectively...  ...to complex problems. Excellent communication skills to convey...  ...route you to EY’s Talent Shared Services Team (TSS) or email the TSS at... 
    Senior
    Contract work
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    Huntsville, AL
    19 hours ago
  • $163.5k - $239.8k

     ...Position Overview: The Senior Director of Engineering - Facilities...  ...Utilities is responsible for leading site operations related to...  ...on sustaining operational excellence, continuous improvement, and...  ...and startup. Act as the end user representative during project... 
    Senior
    Full time
    Immediate start
    Flexible hours

    Eli Lilly

    Huntsville, AL
    2 days ago
  •  ...Desktop Infrastructure Engineer (Senior) Redstone Arsenal/Huntsville...  ...integrity, and passionate service." Our belief is that our people...  ...deployments Responsible for end-to-end configuration and...  ...a large-scale environment Excellent problem solving, troubleshooting... 
    Senior

    Interactive Process Technology LLC

    Huntsville, AL
    3 days ago
  •  ...seeking a passionate ServiceNow Developer / Administrator...  ...to join our team and lead the initiation and...  ...solutions focused on ITSM (IT Service Management), ITOM (IT...  ...stakeholders, end users, and program personnel...  ...to support operational excellence. Drive integration... 
    Servicenow
    Contract work
    Local area

    Teledyne Technologies

    Huntsville, AL
    1 day ago
  • $86.8k - $198k

    A leading tech firm in Huntsville, AL is seeking a Senior Software Developer. This role involves developing complete end-to-end solutions in a fast-paced environment, requiring 10+ years of experience. Ideal candidates are proficient in various programming languages and... 
    Senior

    Phase2 Technology

    Huntsville, AL
    2 days ago
  • $85k - $141k

     ...designs and solutions using ServiceNow. Lead the development of...  ...applications to product owners and end users. Participate in platform...  ...deliverables, and controls. Excellent verbal and written...  ...Apps. Experience with web services integration, specifically Mid... 
    Servicenow
    Temporary work
    Flexible hours
    2 days per week
    3 days per week

    Guidehouse

    Huntsville, AL
    2 days ago
  • $142.6k - $261.5k

     ...approach is grounded in EY’s SAP service line capabilities—Supply...  ...system integration testing, user acceptance testing, and regression...  ..., costs, and quality, while leading both technical and non-...  ...resource management effectively. Excellent communication skills with a... 
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    Huntsville, AL
    19 hours ago
  • $96k - $144k

     ...ARE Relativity is a leading legal data intelligence company...  ...building technology that helps users organize data, discover the...  ...initiatives. This role requires senior-level judgment and independent...  ...WHAT YOU'LL DO ~ Lead the end-to-end delivery of complex... 
    Senior
    Remote work
    Home office

    Relativity

    Huntsville, AL
    4 days ago
  •  ...Desktop Infrastructure Engineer (Senior) Redstone Arsenal/Huntsville,...  ...VDI deployments. Provide end-to-end configuration and support...  ...in a large-scale environment. Excellent problem-solving,...  ...communication skills. Customer service-oriented mindset. Mentor and... 
    Senior

    Interactive Process Technology LLC

    Huntsville, AL
    1 day ago
  •  ...IT support functions, requiring a solid background in customer service and communication. Candidates should have 2-5 years of...  ...proficiency in Microsoft Windows and skills in tools like Jira and ServiceNow. A generous benefits package is offered. #J-18808-Ljbffr Scires
    Servicenow

    Scires

    Huntsville, AL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Service Desk Lead — ServiceNow & End-User Excellence. Be the first to apply!