PLC and Controls Engineer

Job Description

\n

Overview:

\n

Primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems to ensure 24/7 facilities operations. A secondary responsibility is to support project teams designing and implementing customer building automation projects.

\n

Overview:

\n

Service and Support

\n

• Perform regular inspections, maintenance, and software updates of control systems

\n

• Identify and address system malfunctions or inefficiencies promptly

\n

• Implement system upgrades and enhancements to improve efficiency and performance

\n

• Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems

\n

• Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends

\n

• Respond to incidents, outages, and service disruptions promptly

\n

• Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage

\n

• Act as a point of contact for escalated issues and complex customer inquiries

\n

• Collaborate with technical teams to resolve critical incidents quickly and efficiently

\n

• Develop incident response protocols and ensure they are followed

\n

Instrumentation & Electrical Design

\n

• Create instrument lists by examining P&ID drawings

\n

• Compile submittal and procurement documentation for controls and instrument hardware

\n

• Provide technical support for panel fabrication technicians

\n

• Inspect completed control enclosures

\n

System Design and Configuration

\n

• Participate in customer design review meetings

\n

• Assemble development system using project hardware and computers

\n

• Configure user interface and HMI screens

\n

• Configure DDC, PLC and/or DCS control algorithms

\n

• Draft system documentation from templates

\n

• Assist is customer demonstrations and acceptance testing

\n

• Configure networks to interface with equipment.

\n

Onsite System Startup

\n

• Works in a supervised role and/or with a team at a customer site

\n

• Install project software and configuration onto site systems

\n

• Participate in point-to-point loop checks

\n

• Perform instrumentation and software calibration and tuning

\n

• Participate in functional tests of all systems

\n

• Troubleshoot installation discrepancies

\n

• Program field modifications as required

\n

• Assist with developing commissioning test plans and documentation updates/redlines

\n

• Assist with developing training documentation/presentation on operations and maintenance of system

\n

Working Conditions

\n

• Requires on-call rotation to address critical system issues outside regular working hours.

\n

• During on-call rotation assignment, will need to be available 24/7. Out of on-call rotation required to work from Monday to Thursday regular working hours the week after an on-call rotation week. The remaining weeks of the month will work from Monday to Friday regular working hours.

\n

• The role requires travel to different facilities for installation, maintenance, or troubleshooting.

\n

• May include working in shifts, including nights, weekends, and holidays.

\n

Qualifications:

\n

• Proven track record as a Service Specialist and experience in service and support operations in a 24/7 environment.

\n

• Associate’s Degree in approved mechanical or electrical program, or proper background as determined by interview

\n

Technical Experience (One or more of the following technologies)

\n

• Controls Experience: Tridium: Niagara N4

\n

• Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers

\n

• Johnson Controls: Facility Explorer or Metasys controllers

\n

• Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight

\n

• Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS

\n

• Other useful technologies include: Scripting languages (VBA, Python, etc.)

\n

• Knowledge of Kepware OPC server, ThinManager, VMware is preferred.

\n

HVAC Experience Preferred:

\n

• Basic understanding of HVAC systems in large building automation systems.

\n

• Understanding of sequence of operations and P&IDs for HVAC and plant utilities.

\n

• Experience with functional testing, including the ability to create, maintain, and execute test plans.

\n

• Experience with specifying instrumentation and control valves for HVAC systems.

\n