Business Career Services Manager

Job Information Posting #: 5591 Position Status: Full-time regular Location: San Diego Position Type: Administrator, School of Business Position Title & Department: Business Career Services Manager; School of Business Posting # 5591 Department Description The Knauss School of Business at USD embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The Knauss School community of faculty, staff, students and graduates embrace stewardship by applying values-driven, free-enterprise skills to improve businesses, industries, and the lives of people in our community and around the world. We provide academically rigorous, relevant and values-based education and research. Degree programs in the Knauss School of Business are AACSB accredited, with the undergraduate and MBA programs being highly ranked both domestically and internationally. University Description The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries-old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges. Detailed Description The Business Career Services Manager is responsible for delivering a comprehensive and industry-aligned student experience for undergraduate and graduate students in the Knauss School of Business. This position leads efforts to enhance career preparedness and development, foster professional development, and strengthen co/extracurricular student engagement. In close collaboration with academic department chairs, the Office of Industry and Employer Relations, and/or Center(s) of Distinction, the Manager designs and delivers impactful programs that support students’ career readiness and network-building within specific industries or verticals. The position collaborates with other Knauss School of Business employees, across academic program suites and with other support units at USD to improve student retention and support overall retention goals. The Manager may advise student organization or club leadership as well as periodically provide on-site support for student events related to their applicable program suite. Some evening and weekend work is required to accommodate student schedules and deliver high-quality programming. Duties and Responsibilities Career Preparedness and Development Deliver to support students in building career readiness and provide guidance on topics. Tailor career coaching using insights and professional standards to ensure timely, relevant support. Identify and promote internship and job opportunities while guiding students in building meaningful professional networks. Support students through challenges that impact academic and career progress by providing referrals to campus wellness and advising services. Co/Extra-curricular Programming and Events Develop scalable programming (panels, workshops, mentoring) that enhances career competencies and connects students with alumni and employer networks. Partner with Centers of Distinction, faculty, and other campus partners to deliver integrated programs, including orientations, career days, and skill-building workshops. Assist with high-impact activities such as mentorship programs, case competitions, project-based learning opportunities, industry panels, and career readiness workshops. Promote recruiting events. Collaborate with Marketing to ensure compelling, targeted outreach in alignment with Knauss branding guidelines that drives engagement. Provide day‑of leadership at key events to ensure smooth logistics and professional execution. Co/Extracurricular Student Organization Management Support student leaders in planning and executing high-impact professional development events that align with organizational goals and industry trends. Guide executive boards in setting strategic goals, creating semester plans, and delegating responsibilities across teams. Ensure continuity and compliance by coaching outgoing boards on recruitment, elections, and adherence to organizational bylaws. Facilitate connections between student leaders, alumni, and industry professionals to enhance club programming and event relevance. Student Data Tracking & Industry Trends Track and analyze student participation in coaching, events, and student organization activities to identify trends, gaps, and opportunities. Collect, maintain, and assess detailed engagement records and coaching notes. Use student engagement data to guide program design, outreach strategies, and resourcing decisions. Benchmark peer institutions and monitor evolving industry and career services trends to ensure programming remains relevant and competitive. For graduate‑facing roles, provide coaching, tracking, and coordination for degree-related co‑curricular requirements and assist. Networking and Strategic Partnership Development Participate in conferences and professional development organizations to network with employers, alumni, and industry through leaders. Maintain partnerships with alumni, employers, and industry contacts to enhance student access to career opportunities. Other duties as assigned Other duties as assigned. Background Check Successful completion of a pre‑employment background check. Degree Verification Requirement Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Minimum Qualifications Bachelor’s degree from an accredited college or university with preference given to business or related field. 3 years of experience in programming, student services, career services, recruiting or other related work. Preferred Qualifications Master’s degree from an accredited college or university with preference given to business or related field. 3+ years of experience in program management, student services and/or career services in higher education. Performance Expectations - Knowledge, Skills and Abilities Computer literacy (Word, Excel, PowerPoint, Google Suite, Zoom) and experience with career services‑related software (Handshake, 12Twenty, Mentor Collective). Ability to work with senior level industry executives as well as broad range of undergraduate and graduate students. Career coaching principles and strategies. Career services trends and best practices. Ability to manage multiple projects simultaneously. Experience with program planning/administration. Self‑starter, strong sense of initiative and accountability. Positive attitude and professional demeanor; comfortable engaging with students, faculty, staff, alumni, and industry executives at all levels. Excellent interpersonal, emotional intelligence and organizational skills. Public speaking, workshop facilitation, and delivering engaging presentations to diverse audiences. Report and presentation writing. Strong verbal/writing/computer skills especially in web‑based technology. Time management and organization in balancing multiple priorities and deadlines. Collaborating effectively across cultures, disciplines, and departments to achieve shared goals. Working independently, using good judgment, initiative and creativity. Flexibility and adaptability in navigating evolving priorities, organizational changes, and student needs. Taking ownership of responsibilities and effectively resolving problems with a solutions‑oriented approach. Posting Salary $6,041.67 - $6,458.33 per month; Excellent Benefits. The University of San Diego offers a very competitive benefits package including medical, dental, vision, a retirement contribution given to you by the University, and access to on‑campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits. The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget. #J-18808-Ljbffr University of San Diego