Associate Director of Clinical Services

OverviewBonus Potential and Incentives!Concentra is seeking a full time Associate Director of Clinical Physical Therapy Services. Our colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first.This role builds clinical teams focused on service delivery, driving key business metrics, clinician support and growing core business. Also responsible for implementation of strategy and maintaining internal and external relationships across the markets. Ensures superb patient care, satisfaction, and employer experience. Accountable for therapy management of all sites (centers and onsites) within area of responsibility.ResponsibilitiesSpends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.Whether functioning in the capacity of CTD at a specific location, or in the capacity of the Market Float, will assume the Role and Responsibilities of the CTD.Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit.Identifies and communicates to DTO opportunities to improve clinical quality, workflows and safety at the center and market levels.Drives patient and client experience and satisfaction metrics.Practices the Perfect PT visit/service delivery and leads by example.Works with DTO and medical to identify clinical improvement opportunities.Works collaboratively with operations to ensure appropriate support work flows that foster a caring environment for treatment.Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.Mentors and trains future clinical leaders while treating.Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition.Assists with or leads clinical meetings for DTO as needed.Understands center financial drivers and outcomes in order to achieve annual business plan.Assists DTO, ADO and EA to make staffing adjustments to unforeseen coverage needs.Direct reports: VariesBudget responsibility: YesQualificationsLicensure requirements of jurisdictionClinical experience without occupational health background or two years with occupational health backgroundDemonstrated clinical knowledge of physical/occupational therapy servicesDemonstrated dedication to Concentra’s philosophy of therapy in occupational medicineDemonstrated interest in the leadership of therapy staffDemonstrated leadership qualities and administrative abilities to the job responsibilities as describedDemonstrated strong communication skills and the ability to exercise proper judgment, make decisions, and motivate employeesAdditional DataGenerous paid time off (PTO)Paid holidaysPaid sick daysSet scheduleFlexible per diem opportunities*Medical and prescription plansBasic and enhanced dental and vision plans Supplemental health benefits (accident, critical illness, hospital indemnity insurance)LifeWorks employee assistance programCompany-funded HSAShort-term disabilityPre-tax spending accounts (health care and dependent care FSA)Training provided in our world-class occupational medicine process management model*Medical experts panel (MEP)Concentra CEU coursesNew hire learning programOccupational Health UniversityLeadership development programManual therapy certificationYearly CEU stipend and CEU timeTuition reimbursementProfessional On-demand Learning Modules*Malpractice insurance*Unmatched opportunities for advancement locally and nationally*Traditional and Roth 401(k) with employer match*Competitive salary*Colleague referral bonus program*Colleague discount program*Life insurance/disabilityPre-tax spending accountsRelocation assistance (when applicable)Incentive/RVU bonusCommuter benefitsIdentity theft servicesCompany-paid long-term disabilityThis position is eligible to earn a base compensation rate in the range of $ 95,000 to $ 115,000 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.External candidates: submit your application on concentra.com/careersCurrent colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basisConcentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.Job SummaryJob ID: 351785Pos. Category: Therapy - Physical TherapistPos. Type: Full TimeRecruiter : Full Name: First Last: Sally Turek