General Manager

Location 734 Hwy 99 N, Eugene, Oregon 97402 Description DND Groups is a privately held franchise management company and home to more than 62 quick services restaurants nationwide. Proudly representing five internationally recognised brands: Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Groups was recently named one of the Top 200 Restaurant Groups by Nation’s Restaurant. The company is looking for a growth‑minded manager to lead the crew at the Dairy Queen location in Eugene, Oregon. Responsibilities Building and developing a trusted team; guide and support crew members and shift leaders. Maintaining a positive working relationship with all restaurant staff, fostering a cooperative and pleasant environment to maximise morale, productivity and efficiency. Hiring, training and developing shift managers and conducting formal employee performance reviews. Ensuring the team provides an excellent guest experience in all areas. Utilising the restaurant’s profit & loss to optimise sales and profit by analysing COGS and taking corrective action if necessary. Maintaining inventory, projecting changes in demand throughout the year and adjusting labour accordingly. Ensuring the restaurant is properly staffed to drive sales volumes; preparing crew schedules and approving schedules completed by assistant managers to meet staffing requirements and labour goals. Personally responding to customer complaints, taking prompt and appropriate action to resolve problems and ensure satisfaction while identifying areas for improvement. Organising and implementing local marketing and incorporating regional and national promotions to increase sales. Exercising good judgment in decision‑making and reporting issues to the district manager. Qualifications / Skills Minimum of 3–5 years of restaurant management experience; quick‑service experience strongly preferred. High school diploma or equivalent required. Strong sense of urgency, ability to thrive under pressure and motivate a team in a fast‑paced environment. Excellent customer service skills and adaptability with diverse crew members and customers. Proven track record of effective management demonstrated by previous COGS and labour results. Detail‑oriented with the ability to oversee and balance all aspects of a fast‑paced, dynamic restaurant. Ability to stand for long periods and lift up to 50 pounds. Strong sense of ownership; manager is available 24/7 to the store and crew when needed. Benefits and Compensation Salary: $50,000.00 – $60,000.00 per year (based on experience) Health care benefits available Paid vacation and holidays EOE AA M/F/Veteran/Disability DND Groups (“DND”) is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development, and promotion of the most qualified candidates and employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. DND is committed to equal employment opportunity in all other privileges, terms, and conditions of employment that may not be covered in this statement. DND is an at‑will employer. Diversity Commitment DND is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values. We offer an empowered work environment that encourages creativity, initiative, and professional growth and provides a competitive salary and benefits package. #J-18808-Ljbffr