Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Health stipend
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017 after beginning my State Farm career working for another agent. Today, I lead a team of seven professionals with over 30 years of combined insurance experience. As a lifelong resident of Chicago's western suburbs, I have strong ties to the community and take pride in helping local families protect what matters most. Outside of work, I enjoy spending time with my wife Jill, our son, and our bullmastiff, Roscoe!

Our agency offers ongoing training, licensing reimbursement, a health stipend after six months, and flexible hours that support work-life balance. We also enjoy regular team lunches, monthly bonus opportunities, and an environment that encourages personal and professional growth.

Our modern, inviting office has a family-oriented atmosphere built on respect, collaboration, and teamwork. We believe in supporting one another while delivering exceptional service to our customers. I'm looking for someone with strong communication skills, a positive phone presence, organizational abilities, and confidence using technology. If you're motivated, eager to learn, and looking to grow with a supportive team that values both family and community, we'd love to meet you!

ROLE DESCRIPTION:
Rob Emler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.