Care Coordinator (Contract)

Location: Imagine Seattle (Adolescent outpatient in Northgate) Schedule: Monday-Friday 8:30-5pm; After 9/1, Monday-Friday 3-4 days 8:30-5pm AND 1-2 days 11-7:30pm Compensation: $23-28/hour Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint . Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction . Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect. POSITION SUMMARY: As a member of the Imagine Team, the Care Coordinator is responsible for helping clients and families secure resources and community services, co-facilitating group, and assisting with educational needs. This position is expected to supervise clients at all times which includes maintaining programming schedule, and utilizing de-escalation skills as needed. This position works under the direction of counseling staff, facility leadership, and the multidisciplinary team to coordinate care for all clients within the adolescent program. The Care Coordinator works in a variety of settings throughout the week, including onsite at the facility and other community activities.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:

Interact routinely with clients, observe behaviors and communicate significant observations to clinical staff Follow reporting and communication guidelines when interacting with staff, clients, and parents/guardians Monitor progress on goals for assigned clients and bring observations to counseling and educational staff so that programming can be revised as necessary Ensure facility cleanliness and upkeep under direction of leadership Assist clients with scheduling community appointments Assist clients with educational needs and collaborate with onsite educators and school appointed resources Provide facilitation and co-facilitation of approved group sessions Oversee and manage the safe and efficient transport of clients to and from our facilities if necessary Maintain route and maintenance records to provide accurate and reliable information to leadership Assist in orientation of new admissions Be a role model for clients and create a positive culture with staff by emulating professional attitude, language, and communication Utilize therapeutic communication skills and maintain professional boundaries with patients and their families Assist with treatment planning and discharge planning Assist with the required documentation of group sessions Document information regarding client care and behavior as required in established policies and procedures Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program Assist counseling and administrative staff in responding to emergency situations Maintain confidentiality in accordance with established policies and procedures and standards of care Adhere to all Company policies and procedures Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

Bachelor’s Degree in relevant field or commensurate experience required Must be at least twenty-one (21) years of age 1+ year of relevant work experience required

PREFERRED KNOWLEDGE AND SKILLS:

Excellent organizational abilities Excellent written and oral communication skills Attention to detail and accuracy Client service oriented (both internal and external) Creative and persistent problem solver Able to handle confidential material in a reliable manner Ability to interact and communicate with individuals at all levels of organization Strong interpersonal skills to handle sensitive situations and confidential information Ability to multi-task and prioritize workload in a fast-paced environment Proficiency with Microsoft Office Suite This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs. Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA. Northpoint is an Equal Opportunity Employer and is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Northpoint Recovery Holdings, LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Northpoint-Recovery-Holdings,-LL