Accounts Receivable Analyst

$58,000 - $60,000 / year Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. Responsibilities Navigate our systems and tools to help track, monitor, and reconcile billing disputes timely with the goal of collecting all outstanding invoices. Act as a tier 1 customer escalation point, maintaining strong working relationships with strategic customers to effectively address and resolve the most complex customer invoice issues and inquiries. Provide senior level support, training, and guidance to the Accounts Receivable services team, and work closely with other departments to support Strategic accounts. Run multiple reports on activities related to collection efforts in terms of collected dollars against goal, and number of outstanding dispute and credit tasks being worked. Design and implement solutions around issue analysis and lead all AR system enhancement testing. Provide Accounts Receivables (AR), Account Resolution Status, AR Forecasts and Trends analysis through clear and concise communication. Knowledge, Skills and Abilities Ability to work effectively with, and obtain cooperation from other employees, departments/functions, as well as outside parties Excellent verbal, written, and phone communication skills Detail and deadline driven with a drive for quality and timeliness of work Strong organization skills and ability to take initiative Intermediate level knowledge of MS Excel. Ability to run pivot tables and vertical lookups (preferred) Qualifications Bachelor’s degree or equivalent work experience Account billing, collections, and account resolution experience in a Software‑As‑A‑Service (SaaS) business environment (preferred) Additional Requirements and Details Travel is not expected in this role Ability to work remote with a stable internet connection on an as needed basis Located and working from an office location (when required) Occasional lifting and/or moving up to 10 pounds. Frequent repetitive hand and arm movements required to operate a computer. Specific vision abilities required by this job include close vision (working on a computer, etc.). Frequent sitting and/or standing. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. #J-18808-Ljbffr Vertafore