Community Relations Director

Why You’ll Love This Role

• Drive occupancy growth and influence community success

• Build strong relationships with families, physicians, discharge planners, and referral partners

• Play a key leadership role in the success of the community

• Competitive compensation with performance-based incentives

• Comprehensive benefits package

What You’ll Do

• Develop and execute a strategic marketing and sales plan to achieve occupancy goals

• Manage and move prospects effectively through the sales funnel

• Conduct community tours and consultative sales conversations

• Build and maintain referral relationships with hospitals, physicians, and community partners

• Track and analyze sales metrics to drive performance improvements

• Partner with leadership to support successful move-ins and resident transitions

• Complete required marketing reports and maintain accurate CRM documentation

• Represent the community at networking and outreach events

What We’re Looking For

• 3+ years of experience in sales, marketing, or business development (senior living or healthcare preferred)

• Bachelor’s degree preferred

• Proven track record of meeting or exceeding sales goals

• Strong relationship-building and networking skills

• Excellent written and verbal communication skills

• Analytical mindset with comfort reviewing performance metrics

• Proficiency in Microsoft Office and CRM systems

• Telephone and consultative sales experience preferred

• Benefits

• Medical, dental, and vision insurance

• Company-paid life insurance

• Paid time off and holidays

• Short- and long-term disability

• Critical illness and accident insurance

• Performance-based incentives

Claiborne Senior Living is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.