External Client Coordinator Care and Communication Role

Job Description

Job Description

Benefits:

• Bonus based on performance
• Company car
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

External Client Care Coordinator

Comfort Keepers is seeking a motivated, detail-oriented professional to join our team as a Care Coordination Associate. In this role, you will play a key part in supporting clients and their families, ensuring care services are well-organized, responsive, and delivered with consistency and compassion across the community.

This position is ideal for someone who enjoys meaningful work, strong communication, and being at the center of coordination that helps improve daily lives. You’ll be working closely with caregivers, families, and internal staff to keep care services running smoothly and effectively.

Coverage Areas:
Chambersburg, Shippensburg, Newville, Fayetteville, Waynesboro, Blue Ridge Summit, Fannettsburg, and nearby communities

Key Responsibilities

• Serve as a reliable link between clients, families, caregivers, and office teams 
• Manage and adjust caregiver schedules based on client needs and updates 
• Help prepare and organize new client service setups from start to implementation 
• Ensure timely communication across all parties to maintain service continuity 
• Keep documentation, records, and care notes accurate and properly updated 
• Address scheduling conflicts and service concerns with efficiency and care 
• Work alongside staff to support daily operations and coordination flow 
• Engage in outreach efforts to support community presence and caregiver connections 
• Participate in planning discussions to improve service delivery and processes 
• Provide general administrative and coordination support as needed 

Skills & Qualities Needed

• Strong interpersonal and communication abilities 
• Highly organized with the ability to manage shifting priorities 
• Comfortable using basic computer tools and office systems 
• Calm and solution-focused when handling concerns or changes 
• Dependable, professional, and attentive to detail 
• Team-oriented mindset with a genuine desire to help others 

What We Offer

• Long-term, stable full-time employment 
• A supportive and collaborative team environment 
• Opportunities for professional growth within the organization 
• A meaningful role that makes a real difference in people’s lives 

If you are looking for a purpose-driven career where your work directly supports families and strengthens community care, we encourage you to apply and join our team.