Product Manager, Data Governance

About the position The Product Manager – Data Governance reports to the Director – Data Management and is primarily responsible for Rotary’s Data Governance program and customer relationship management (CRM) system. This role manages the CRM system, data governance, data quality, data rules, and data dictionary, and works closely with the Product Manager – Data Platforms & Business Intelligence to provide input on defining the data platform and architecture needs for our overall data requirements. Responsibilities Managing a product owner and team of offshore development and quality assurance engineers. Owning the process for defining and promoting Rotary’s CRM and data quality strategy. Coordinating and prioritizing the delivery of requested improvements and functionality to Rotary’s CRM and data quality. Defining and documenting the current and future state of Rotary’s CRM and data quality roadmaps, and action plans. Working closely with the Product Manager – Data Platforms & Business Intelligence, assist with defining the needs for enterprise data platforms, architecture, technologies, and methodologies. Developing enterprise data management policies, including such things as data stewardship, data governance, audit requirements and service level agreements (SLAs) to support the quality and use of information. Provide guidance on prioritizing the product backlog; ensure it is transparent, visible, and understood. Processing and analyzing feedback from stakeholders. Collaborating with IT to assist decision‑making and sequencing of critical technology enablers. Ensuring ongoing collaboration with other product development teams to align work and proactively manage cross‑team dependencies. Occasional weekend and/or evening work Requirements Bachelor’s degree in computer science, data business, information technology, or related field. At least 7 years of product management experience with master data management, data governance, data quality and CRM (i.e., NetForum, Salesforce, etc.). Experience with product management lifecycle, preferably Agile and/or SAFe. Proven experience as a strong cross‑group collaborator and team player, dealing with complex problems, resolving conflicts, and experience influencing cross‑functionality, and with executive‑level audiences. Ability to quickly adapt to shifting priorities, demands and timelines through both analytical and problem‑solving capabilities. Ability to manage and motivate a team to achieve results, focusing on the positive, regardless of the obstacles. Ability to work independently and well under pressure and perform multiple concurrent and diversified tasks effectively. Excellent interpersonal, written, and oral communication skills. Excellent time management, organizational, customer service, and problem‑solving skills. Strong team player, self‑motivated and detail oriented. Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint). Willingness and ability to travel Nice‑to‑haves MBA or master’s degree is a plus. Benefits Flexible schedules Comprehensive benefits Competitive salaries Generous medical, dental, and vision benefits package Progressive 401k matching contributions Above market and generous paid time off package Tuition reimbursement Professional development opportunities On‑site cafeteria and coffee bar with special pricing for Rotary employees Flextime‑several different work schedules to choose from Close to CTA, Metra, a variety of stores, and many food options #J-18808-Ljbffr Human Ventures LLC