Branch Director

TITLE: Branch Director

DEPARTMENT: Branch Operations

REPORTS TO: Senior Director of Operations

STATUS: Full-time, Exempt

POSITION SUMMARY:

The Branch Director serves as the face of the Club and is a visionary leader responsible for managing the daily operations and strategic program direction of a Clubhouse. This role centers around operational oversight, staff development, and community engagement with a strong emphasis on high-quality, trauma-informed youth development programming aligned with Boys & Girls Clubs of America's Future Ready agenda.

This position strives to create an optimal Club experience for all members by fostering a safe, inclusive, and outcome-driven environment that prepares youth for success in school, career, and life. The Branch Director will lead and support staff, cultivate community partnerships, oversee facilities and budgets, and champion youth engagement through innovation and excellence in Club programs.

KEY RESPONSIBILITIES:

Strategic Leadership & Club Operations

• Direct overall Clubhouse operations, including safety, facilities, compliance, and staff oversight.
• Conduct thorough and timely quarterly compliance audits.
• Develop and manage the site's annual budget, ensuring effective resource allocation and fiscal responsibility.
• Practice foresight of BGCGW long term goals by utilizing forecasting concepts and partnering with Operations leadership.
• Maintain administrative systems and processes to support efficient Club functioning.
• Ensure proper maintenance and usage of Club property, including managing outside group use.

Program Development & Impact

• Collaborate with the Club Experience Director to design, implement, and evaluate inclusive and outcome-based youth programs in four core areas: Academic Success, Life & Workforce Readiness, Health & Wellbeing, and Character & Leadership.
• Oversee and support the Club Experience Director for completion of the monthly programming report and the administration of quarterly pre- and post-tests for organizational wide programming.
• Ensure Club attendance and program participation data are tracked in a timely fashion in MyClubHub.
• Ensure programming aligns with national BGCA frameworks such as the Formula for Impact, YPQI (utilizing the PQA as a tool), and Blueprint for Youth Impact.
• Integrate trauma-informed, culturally responsive, and strengths-based approaches across all Club experiences.
• Manage and/or approve the purchase of equipment and supplies.

Youth & Teen Engagement

• Support the Club Experience Director in the implementation of strategies to retain and grow Club membership, especially among tweens and teens.
• Assist with organization-wide initiatives, cross-site collaboration, and special projects.

Staff Leadership & Development

• Ensure member safety and incident prevention by maintaining appropriate supervision at all times; proactively prevent critical incidents through vigilance and staff coordination.
• Provide documented examples of prevention strategies used at the Club.
• Report all critical incidents to your supervisor immediately and complete an incident report as soon as possible, and no later than within four hours.
• Recruit, onboard, supervise, coach, and retain high-performing staff and volunteers.
• Provide ongoing training and professional development aligned with youth development best practices and operational standards.
• Conduct regular staff meetings to ensure alignment, collaboration, and high morale.

Community Partnerships & Public Relations

• Build and maintain partnerships with local schools, community organizations, feeder institutions, and families.
• Represent the Club at community meetings and public events to increase visibility and impact.
• Execute monthly outreach campaigns including marketing, social media, and event coordination to recruit youth and foster stakeholder support.

Additional Responsibilities

• Perform other duties as assigned.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Typical Work Hours:

• Normal hours are Monday-Friday 11am-7pm.
• Camp hours (winter, spring, and summer) may shift.
• Some weekend work may be necessary.
• Driving a 14-passenger bus to transport youth from school and/or field trips will be required.
• Valid driver's license and a good driving record required.
• Bus driving training provided.

SKILLS/KNOWLEDGE REQUIRED:

• Bachelor's degree required (youth development, education, public administration or related field); advanced degree or equivalent experience preferred.
• Minimum 5 years of progressive leadership in youth development, preferably within a Boys & Girls Club or similar organization.
• Demonstrated expertise in staff management, programming strategy, budget oversight, and community engagement.
• Knowledge of trauma-informed care, youth development practices, and inclusive programming.
• Proven EQ skills; resolving conflicts, motivating teams and fostering an inclusive work environment.
• Strong communication, interpersonal, and conflict resolution skills.
• Experience working with teens and developing programs for diverse populations.
• Proficiency in data analysis and outcomes-based program evaluation.
• Fundraising/event planning experience a plus.
• Must possess a valid driver's license and clean driving record.

ADA SPECIFICATIONS

Requires the ability to speak, hear and use a personal computer for standard business communications.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.