Communications & Media Relations Coordinator

Communications & Media Relations Coordinator (Information Officer 3 PCN 252338) in Juneau or Anchorage or Fairbanks, AK

State of Alaska

Location: Juneau or Anchorage or Fairbanks, AK

Full Time

Job Number: 55721

Transportation and Public Facilities - Division: DEC-Design, Eng, and Constr Admin Support Services

As the Communications & Media Relations Coordinator for DOT&PF’s stunning Southcoast Region, where mountains meet the sea and every community is a photographer’s dream. You’ll create dynamic digital content, lead media outreach, and connect with coastal communities across Southeast Alaska. From ferry updates to front-page news, your work will help keep Alaskans informed and inspired. Come join our team and share the story of Alaska’s roads, ferries, and the people who keep them moving!

Salary information is below:

• Anchorage: $3119.25 / bi-weekly
• Fairbanks: $3213.00 / bi-weekly
• Juneau: $3275.25 / bi-weekly

What you will be doing: As an Information Officer, you will be responsible for enhancing public outreach and engagement by creating compelling digital content, producing publications, managing social media, and coordinating with the media.

A critical part of your role involves providing timely and accurate updates during crises, working closely with media, local governments, tribal entities, and interagency partners to ensure effective communication.

Working within the Communications Team and supporting the Southcoast Region Director, you will develop visual and written materials for various platforms, including social media, website updates, and public outreach events, maintaining clear and consistent messaging. You will lead media requests, ensuring cohesive messaging across all channels.

You’ll also help tell the story of the Alaska Marine Highway System (AMHS), highlighting its iconic routes, vital coastal ports, and the unique communities it serves throughout Southeast Alaska. From ferry schedules to community celebrations, your content will bring the AMHS journey to life.

The Communications Team operates within a matrix structure, fostering collaboration and supporting members with specialized training and resources. Your work will highlight Alaska’s transportation initiatives, strengthening connections with diverse stakeholders, including state and local agencies, non-governmental organizations, and tribal entities.

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.

The State of Alaska has a generous benefits package and an excellent retirement plan.

Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.

The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.
• External Awareness: Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by:

Any combination of preparatory post-secondary education and/or progressively responsible professional level experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, online, self‑study, and on‑the‑job), from accredited and unaccredited sources, and long‑duration (such as a post‑secondary degree) and short‑duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession’s principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call View phone number on click.appcast.io or View phone number on click.appcast.io in Juneau or TTY: Alaska Relay 711 or View phone number on click.appcast.io or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

Name: Jessica Bowers, Communications Director

Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io

Phone View phone number on click.appcast.io (Statewide toll-free number)

View phone number on click.appcast.io (Juneau and out-of-state callers)