Senior Manager, Talent Management

Senior Manager, Talent Management

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a Talent Management, Senior Manager, you will support enterprise and business-aligned talent strategies that strengthen organizational effectiveness, leadership capability, and talent outcomes. You will partner closely with Human Resources (HR), business leaders, and cross-functional teams to design and implement talent management solutions that enable business priorities and sustained performance. Your work will help improve talent planning, leadership readiness, and the effectiveness of core talent programs across the organization.

What you'll do:

• Lead talent management initiatives aligned to business and enterprise strategy, including talent planning, succession planning, leadership development, and performance enablement.
• Partner with senior leaders and HR stakeholders to assess talent needs and translate insights into clear, actionable talent strategies and interventions.
• Design and deliver talent management programs and processes that support leadership capability, role readiness, and organizational effectiveness.
• Support talent strategies through capability assessment, succession insights, role expectations, and development recommendations.
• Apply talent data, assessments, and structured frameworks to inform decisions, measure program effectiveness, and improve talent outcomes.
• Collaborate with HR partners across learning, rewards, HR business partner, and other talent functions to integrate talent management solutions into broader people strategies.
• Create practical toolkits, playbooks, and leader guidance to scale talent management approaches across the enterprise.

Experience you'll need to have:

• 6+ years of experience in talent management, talent strategy, leadership development, organizational effectiveness, or a related Human Resources discipline.
• 6+ years of experience designing and implementing talent programs such as succession planning, leadership development, performance enablement, or capability assessment.
• 6+ years of experience partnering with senior leaders and cross-functional stakeholders to translate business needs into talent strategies and practical actions.
• 6+ years of experience using talent data, assessments, and reporting to evaluate outcomes and inform talent decisions.
• Bachelor's Degree in Human Resources, Business, Psychology, Organization Development, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience operating at enterprise scale within a complex, regulated, or matrixed organization.
• Familiarity with leadership assessment, capability modeling, and succession planning frameworks.
• Experience supporting workforce planning, role clarity, or broader organizational effectiveness initiatives.
• Experience creating scalable toolkits, leader guidance, or playbooks to support talent practices.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental, caregiver, and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.