Bar Supervisor

Treasure Island Resort & Casino Welch, MN 55089, USA Description *Please note: A resume is required for this position Pay Rate: $25.00 an hour with an additional $2.00 an hour for swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions Resolve team member and/or guest incidents to maximize performance and satisfaction Schedule staff in accordance with business needs and closely scrutinize payroll KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1 year supervisory experience with high volume, full service restaurant with beverage venues Preferred Knowledge and Certification: Previous experience with computerized point of sale system Pervious bar experience Required Skills: Accurate and detail-oriented Strong organizational skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Strong leadership skills Preferred Skills: Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance and be able to bend and kneel Must be able to push, pull and grasp objects Must have the ability to independently lift up to 25 pounds infrequently Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr