Host/Hostess

Job Description

Job Description

Description:

Restaurant Host/Hostess at The Confluence Hotel, Hastings, Minnesota

Join the welcoming team at The Confluence Hotel, located in the charming and historic city of Hastings, Minnesota. We are seeking a friendly and professional Restaurant Host/Hostess to create a warm and inviting atmosphere for our guests, ensuring they have a memorable dining experience. If you enjoy providing excellent customer service and working in a dynamic environment, we encourage you to apply.

Key Responsibilities:

- Greet guests warmly upon arrival and assist with seating arrangements

- Manage reservations and waitlists efficiently to optimize table turnover

- Provide menus and answer questions about the restaurant’s offerings

- Coordinate with the kitchen and service staff to ensure smooth operations

- Address guest inquiries and resolve any concerns promptly and courteously

- Maintain cleanliness and organization of the host/hostess station

- Support team members to deliver exceptional customer service

Skills and Qualifications:

- Previous experience in a hospitality or customer service role preferred

- Excellent communication and interpersonal skills

- Ability to remain calm and professional in a fast-paced environment

- Strong organizational skills and attention to detail

- Ability to work flexible hours, including evenings, weekends, and holidays

- Friendly, approachable demeanor with a positive attitude

- Basic knowledge of reservation systems and POS systems is a plus

At The Confluence Hotel, we value our team members and are committed to fostering a positive work environment that promotes growth and development. Join us and be part of a community that celebrates hospitality, history, and the vibrant spirit of Hastings.

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. 

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.