Lead Mitigation Technician

Job Description

Job Description

Job Overview

We are seeking a dynamic and experienced Lead Mitigation Technician to spearhead our water damage restoration and flood mitigation projects. In this vital role, you will lead a team of technicians to respond swiftly and effectively to water-related emergencies, ensuring safety, quality, and customer satisfaction. Your expertise in water damage repair, mold remediation, fire restoration, and industry-standard techniques will drive successful project outcomes. This position offers an exciting opportunity to make a tangible difference in clients’ lives by restoring their properties efficiently and professionally.

Duties

• Lead and coordinate water mitigation and flood restoration projects from start to finish, ensuring adherence to safety protocols and industry standards.
• Perform water extraction, drying, cleaning, mold remediation, asbestos abatement, and fire damage restoration using appropriate tools and techniques.
• Operate company vehicles safely for on-site response and transportation of equipment and personnel.
• Conduct inspections using hand tools, power tools, and specialized equipment like moisture meters and thermal imaging cameras.
• Ensure proper use of personal protective equipment (PPE), respiratory protection, and compliance with safety protocols during all operations.
• Manage on-call coverage for emergency response situations, providing timely assistance to clients in crisis.
• Oversee the use of cleaning equipment such as carpet cleaners and disinfectants to ensure thorough sanitation.
• Coordinate with clients to deliver exceptional customer service while explaining restoration processes clearly.
• Maintain detailed records of work performed, including incident reports, project logs, and safety documentation.

Experience

• Proven industry experience in water damage restoration, flood mitigation, mold remediation, fire restoration or related fields.
• Demonstrated leadership skills with previous experience supervising or leading a team of technicians.
• Familiarity with the use of restoration industry tools including hand tools, power tools, moisture meters, MICA/Mitigate, and cleaning equipment.
• Knowledge of safety protocols including PPE use, respiratory protection, asbestos abatement procedures, and OSHA standards.
• Construction experience is highly desirable for understanding structural repairs during restoration projects.
• Strong customer service skills with the ability to communicate effectively with clients during stressful situations.
• Ability to respond promptly in emergency scenarios with emergency response readiness and on-call availability.

Join our team as a Lead Mitigation Technician if you’re passionate about restoring properties efficiently while maintaining the highest safety standards! We value energetic professionals eager to lead projects that truly make a difference in our communities.

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Paid training
• Vision insurance

Experience:

• Water damage restoration: 3 years (Preferred)

License/Certification:

• Drivers License (Required)
• IICRC Certification (Preferred)

Work Location: In person