Program Aide I/II

Program Aide

Do you enjoy creating positive experiences, supporting community programs, and helping people connect through recreation? Join our Recreation team as a Program Aide and make a meaningful impact! Under supervision, assists with the organization, implementation, and supervision of special programs; provides clerical support, assists with the operation of facilities, and provides service to the public. Exercises no supervision.

Distinguishing Characteristics:

• Program Aid I This is the entry level in the class series. Positions at this level usually perform most of the duties required of the positions at the II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
• Program Aid II This is the full journey level in the class series. Positions at this level are distinguished from the I level by the performance of the full range of duties as assigned, working independently and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Positions in this class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two years of experience, successful performance, management recommendation, and budget availability. When filled from the outside, the employee is required to have prior related experience which allows the employee to meet the qualification standards for the II level.

Examples of duties may include, but are not limited to, the following:

• Assists with the development and implementation of programs by conducting research, planning, and scheduling activities, and prepares promotional materials;
• Coordinates set-up, take down and maintains facilities;
• Maintains accurate records and prepares various reports;
• Provides customer service and supervises program activities and participants;
• Registers participants, collects fees, prepares deposits;
• Coordinates, schedules, and oversees a wide variety of recreation and community service programs, rentals, activities, and events; and
• Performs related duties and responsibilities as assigned.

Experience:

• Program Aide I: A minimum of one year (or 1,000 hours) of paid or volunteer experience working with the public. Experience in the coordination of recreational programs and activities and/or special events is desirable.
• Program Aide II: Two years of experience coordinating recreational program, activities, and/or special events.

Education:

• A high school diploma or equivalent.

Licenses and Certificates:

• Possession of a valid California driver's license is required at time of hire; and
• Possession of valid First Aid and CPR certificates at time of hire.

Special Requirements:

• Ability to work in a standard office environment;
• Ability to travel to different sites and locations;
• Must be able to communicate with others and to exchange information accurately;
• Required to stand, walk, use hands to handle or feel, and reach with hands and arms;
• Occasionally required to sit, climb, or balance, stoop, kneel, crouch or crawl;
• Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds;
• Exposure to outdoors, heat, and noise; and
• Ability to work flexible hours, including evenings, holidays and weekends.

Important Application Information and Instructions:

Candidates must clearly demonstrate through their application material that they meet the minimum qualifications of the position. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position.

The employment application must be completed and submitted online. Applicants must list current and past work and volunteer experience. Do not indicate "See Resume".

Proof of education, such as but not limited to, university/college transcripts and degrees, must be submitted online with your application. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the application deadline.

Failure to provide all required documents will result in elimination from the selection process.

Please note, the City of Redlands' preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders.

The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which may include a drug/alcohol screening depending upon job classification). The City of Redlands utilizes E-Verify, and new employees must provide documentation to establish both identity and work authorization. For questions regarding this recruitment, please contact Sophia Diaz at View email address on click.appcast.io or Julie Maher at View email address on click.appcast.io