Event Supervisor, Part-Time

Events Supervisor, Part-Time (Non-exempt)Why Join Us?The purpose of this position is to ensure that events conducted within the Denver Art Museum are as successful and effective as possible by overseeing all operational aspects of museum-associated events and ensuring coordinated onsite execution flow.This position reports to the Facility Manager of Event Execution, Custodial, and Sustainability.Position type: This position will be covered by a Collective Bargaining Agreement with AFSCME-CWU.Pay: The hiring hourly range for the position is $21.00-$26.25 based on experience.Perks & Benefits: Free RTD EcoPass; free DAM Family Membership; 4 hours of personal time plus Colorado paid sick leave; Employee Assistance Program; subscription to Headspace; 403(b) Retirement Plan with immediate eligibility to contribute; those who meet the requirements after one year and 1,000 hours qualify for the 3% non-elective contribution and 2% match program; and more.What You’ll Do:Serves as the primary point of contact for internal museum events, and external approved events, through close cross-departmental coordination, and liaising with external vendors as required.Act as primary point of contact for execution of internal events and external events (as required).Adhere to the museum’s customer service methodology and maintain outstanding client (internal and external) relationships to ensure satisfaction and repeat business when appropriate.Responsible for the oversight of event support staff (custodial, facilities, etc.) and event partners during execution.Serve as the primary point of contact with catering to manage event logistics, set-up, execution, and tear-down, clean up, etc.Ensures museum events do not violate museum security and safety program mandates.Coordinates with the on-duty security supervisor to ensure compliance with City of Denver and national life safety and fire codes, and common safety practicesMaintain effective working relationships with employees, volunteers, contractors, various representatives of public and private entities, vendors and the public.Responsible for post event database administration and reporting within our Event Management Software (EMS) and Computerized Maintenance Management System (CMMS).Liaise as required with all personnel and contractors executing event activities, which includes catering, AV, facilities, custodial, security, visitor services, gift shop, Learning & Engagement, and third-party contractors.Interpret and implement museum policies and procedures.Resolves problems and conflicts encountered by visitors, contractors, volunteers, and/or employees.Adhere to attendance tracking standards and completes financial and/or ticketing transactions for clients as required.Performs other duties as assigned.What We’re Looking forCustomer service experience required.High level of organizational skills to maintain consistent and regular levels of interactions.Excellent interpersonal skills and the willingness to interact effectively and diplomatically with a diverse group of people.Skill in exercising initiative, judgment, and decision making in solving problems or meeting objectives.Skill in enforcing rules and safety regulations, to include alcohol related requirements.Ability to self-direct and work independently.Ability to work on a flexible schedule based on the needs of the museum’s business.Deadline driven with the ability to handle many tasks at one time.Experience in a non-profit environment preferred.Three to five years of customer service experience preferred.Exceptional business acumen and professionalism under any circumstances.High School Education or GED or HigherRequired Training and Certifications:DAM Safety/Security/and Customer ServiceThe completion of the in-house training curriculum.WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:May be called upon to handle emergency or crisis situations.Subject to long irregular hours and called upon to stand/walk for long periods without a break.Able to climb the building stairs, a minimum of 3 floors without stopping.Demonstrate physical agility by bending over and picking up an object.Able to lift and operate to discharge a 10-lb. fire extinguisher.Lift a 25-lb small child / Drag a 150 lb. personHear and respond to normal conversation, or radio traffic, in a typical museum environment.What to Expect from Our Hiring ProcessWe know that searching for a job can be stressful so we would like to give you an overview of the process.This role may require a phone/video screen and interview with the hiring manager held in-person at the DAM.Due to the high volume of applications, we are unable to respond to phone calls or emails regarding application status. Candidates selected for interviews will be contacted directly.Application Deadline: August 28th, 2026Who We AreAt the Denver Art Museum, we are deeply committed to standing against discrimination, violence, and hate in all forms against any individual or group. And we remain focused on fostering inclusion, equal opportunity, and belonging inside and out.The museum serves as a platform for creative expression and community well-being by collecting and presenting work by artists from diverse backgrounds, perspectives, and experiences, including those communities that have been historically underrepresented in museums. We give space to a wide range of artist voices by sharing the work of and collaborating with artists and creatives from all races, backgrounds, and identities.We believe that art and creativity have the power to promote mutual understanding and highlight our shared humanity—connecting, inspiring, and empowering people and communities. The museum’s board of trustees, volunteers, and staff remain committed to being an anti-racist organization and making the Denver Art Museum an inclusive and diverse place where everyone always feels welcome.genetic information, disability or any other applicable status protected by federal, state or local law. Actions based on these or any legally protected characteristic will not be tolerated.We encourage the freedom of gender expression and/or gender presentation. As an institution, we do not create barriers that may prevent any employee from expressing behaviors, mannerisms, interests, and appearances that represent their authentic personality or culture. Qualified candidates are expected to exemplify the DAM’s internal values, which include being dynamic, respectful, inclusive, creative, and curious. The ability to maintain effective and positive working relationships with visitors, employees, volunteers, representatives of public and private entities, policy making bodies, and contractors is critical to the success of this position. #J-18808-Ljbffr Denver Art Museum Inc