Escape Room Host (Game Master)

$13 - $19 per hour

Escapology

Charlotte, NC

Job Description

What You’ll Do

Greet guests and manage check-in, waivers, and pre-game briefings
Deliver exceptional customer service and maintain a professional demeanor
Run games using Escapology’s in-room monitoring systems — provide hints, track progress, and ensure safety
Reset and clean rooms after each group; maintain puzzles, props, and decor
Assist with general venue operations, including cleaning, restocking, and organizing
Upsell merchandise and future game bookings
Collaborate with team members and management to maintain smooth, efficient operations
Represent Escapology’s brand values of fun, professionalism, and excellence

What We’re Looking For

Must be 18 years or older
Strong communication and multitasking skills
Outgoing, friendly, and dependable personality
Comfort working in a fast-paced, guest-focused environment
Availability on weekends and holidays (required)
Basic computer literacy and attention to detail

Preferred Experience

Previous retail , hospitality , or front-of-house experience
Customer service, sales, or event hosting background
Interest in puzzles, teamwork, and problem-solving

Training & Growth

Paid training period (up to 40 hours) with all necessary instruction provided
Uniform: Blue jeans, black or white sneakers, and company-provided shirts
Clear growth pathway — advancement opportunities into team leadership or management, including potential placements at Escapology venues across the country

Compensation & Benefits

$13–$19 per hour , depending on experience
Inclusion in team tip pool
Flexible scheduling
Free gameplay and team events
Advancement into management roles

How to Apply

Apply directly through ZipRecruiter or in person during our standing group interviews every Friday at 2:00 PM at:

Escapology Charlotte
9717 Northlake Centre Parkway, Charlotte, NC 28216

We look forward to meeting passionate people who love teamwork, puzzles, and delivering 5-star guest experiences!

Company Description

Escapology is a premium escape-room entertainment company offering immersive, story-driven adventures for families, friends, corporate teams, and private groups. Guests work together to solve puzzles, uncover clues, and complete their mission before time runs out.

Company Description

Apply

Vacancy posted 18 days ago

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