Server (Hiring Immediately)
Rib Crib BBQ
Description: General Summary: Coordinates activities of dining room employees engaged in providing courteous and rapid service to diners by performing the following duties: Essential Duties & Responsibilities:
- Responsible for greeting and seating all guests using the standard Rib Crib greeting, "Hi, Welcome to Rib Crib" and proceeding to use the six steps of service.
- Presents menu, answers questions, suggestively sells menu items using "sizzle words", and answers questions regarding food and service.
- Answers phone calls by the third ring, determines the nature of the call and directs calls to appropriate persons. Takes call-in orders and answers catering questions when necessary.
- Records guests' orders on check.
- Relays order to kitchen and serves courses from kitchen.
- Prepares and suggests drinks, desserts, and stocks service bars as determined by establishment's size and practices.
- Observes guests' dining experiences and is able to respond to any additional requests and to determine when a meal has been completed.
- Totals bill and accepts payment or refers patron to Cashier.
- Clears and resets counters or tables at conclusion of each meal and shift.
- Demonstrates a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.
- Ability to clearly communicate both orally and written as required to serve guests and supervise dining room activities as needed.
- Understands basic math concepts as required to total costs and make change.
- Proficient use of restaurant equipment including but not limited to such things as headset, microphone and Aloha or View Touch operating systems etc.
- Position requires the employee to perform most of the work from a standing position for long periods of time frequently walking, pushing, pulling, lifting, carrying, kneeling, or stooping.
- Work may occasionally involve periods of lifting up to 10 pounds with occasional lifting not to exceed 30 pounds.
Vacancy posted 2 days ago
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