Rotating Assistant Restaurant Manager

Job Description

Job Description

OVERALL 

The overall duties of the Rotating Assistant Manager position with Alvarado Street Brewery are to learn the ins and outs of restaurant management across our 3 locations. This position is for someone who is looking to expand their experience in a managerial role. You should be energetic and passionate about learning all facets of how to run a restaurant. You will be an ambassador for ASB and champion a culture of ethics resulting in fair and equitable treatment of all. You will have the unique opportunity to work with the different management teams and learn the daily operations of each location. The right candidate must be enthusiastic about the beer industry and have a desire to promote what makes Alvarado Street Brewery unique. As a manager you will be expected to oversee and ensure each staff stays on task and the guests are provided excellent service. You are responsible for supporting and ensuring the standards, protocols and processes established by the General Manager are in compliance. We are looking for a self-directed individual who can be trusted with critical and confidential information among multiple restaurants. This is a full time salaried exempt position. 

EVERYDAY ESSENTIAL TASKS

• Be familiar with how each location schedules employees and communicate changes timely
• Knowing how to generally use Hotschedules 
• Learning the different tip out percentages and tip procedures for each position/location
• Count the daily drops and keep the petty cash balanced using the ledger
• Effectively utilize our Toast POS - Comps, voids, discounts, auto gratuities, adjusting time clocks, printing reports, making buttons, 86ing or un86ing items, etc. and gradually expand knowledge of reports and functions as needed.
• Entering new employee information into the POS system
• Assisting with conducting new staff orientation, training, checklists, and quizzing 
• Processing incoming mail and know the proper places to sort items
• Identifying invoices and code correctly in a timely manner
• Assisting with counting monthly inventory accurately
• Efficiently responding to emails, phone messages or Slack messages   
• Checking the location specific emails to make sure we are responding timely
• Learning the logistics of each FOH position so you can support, train and oversee employees in each area. 
• Be present on the floor throughout the lunch & dinner service to assist servers, bussers, runners, bartenders, hosts
• Ensure FOH staff is checking out properly and have finished all side work before clocking out
• Provide conflict resolution as needed between employees and guests
• Work with security to de-escalate various situations or alterations with guests
• Coach, counsel, and discipline staff as needed to hold all employees accountable in a fair and consistent manner. Properly and thoroughly communicate with the management team/HR. 
• Keeping staff on task with side projects when it is slow and phasing when necessary
• Attending  manager’s meetings and contribute ideas
• Handling or reporting maintenance issues with quick turn-around and keeping the log up to date
• Leading stand ups with staff and working with them on menu and beverage education
• Touching tables and checking with guests to make sure everything is satisfactory
• Ensure all employees are offered/provided rest and meal breaks 
• Keep storages and offices organized and all restaurant items stocked in the proper location
• Assisting the management teams with orders and alerting them when items are running low
• Communicate with Human Resources any employee hires, terms, changes, and all other needs 
• Possess a basic understanding of our labor budgets and manage it daily
• Communication daily via email or manager’s log to pass on any pertinent information from the day(s) or shift(s)
• Communication with management and other locations as required
• Assisting the restaurant director or GM’s with any special needs or tasks
• Comply with all Company safety and health policies and procedures

SKILLS & EXPERIENCE

• High school diploma, GED, or equivalent.
• Previous supervisory experience, preferably within a restaurant.
• Prior experience working in a fast-paced restaurant environment.
• Fair, consistent, impartial, and ethical leader
• Intermediate accounting and arithmetic skills.
• Strong leadership skills with a desire to grow your career with ASB.
• Excellent guest service and conflict resolution abilities
• Ability to work evenings, weekends, and holidays.
• Able to respond quickly and competently and problem solve under pressure
• Proven ability to meet deadlines in a dynamic environment
• Ability to hold accountable a team in a compassionate fair, and consistent manner
• Takes responsibility, inspires, and leads with integrity
• Ability to provide superior guest experiences in demanding situations
• Takes initiative, detail oriented with awareness of the larger picture
• Lead staff by delegating and empowering with a positive attitude
• Strong communication skills, with an emphasis on listening, empathy, and common sense
• Ability to understand, audit and correct time records, labor, budget, and inventory reports
• Food handler certification
• Ability and desire to work in a fast-paced environment with a growing company
• Passion for beer, enthusiastic about the process and a desire to learn
• Bilingual in English and Spanish preferred

PHYSICAL & MENTAL REQUIREMENTS

• Able to stand, walk, and be on your feet for prolonged periods
• Able to maneuver on uneven ground
• Able to read and follow written English instructions
• Able to regularly twist, turn, kneel, climb, stoop, bend, and occasionally crawl
• Lift and carry supplies and equipment weighing up to 30+ pounds using appropriate techniques and tools
• Able to safely navigate crowded spaces
• Operate food preparation appliances and machinery
• Able to tolerate exposure to extreme changes in temperature
• Able perform daily repetitive hand movements as it pertains to food preparation
• Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
• Able to comply with and enforce all health, safety, and personal hygiene policies and standards.

PERKS / BENEFITS

• Medical, Dental, and Vision Insurance
• 401K with employer match
• Paid time off
• Paid holidays and sick leave
• Employee discounts on food and beverage at our Monterey, Carmel, and Salinas locations.

ABOUT ALVARADO STREET BREWERY 

Alvarado Street Brewery was founded by father-son duo John and J.C. Hill in March of 2014. What started as a neighborhood brewery restaurant in Downtown Monterey has evolved into four locations dedicated to serving Monterey county’s locals and visitors alike. Our production brewery & tasting room opened in the Spreckels Junction area of Salinas in 2016. In early 2018 we opened our R&D pilot brewery and bistro in Carmel-by-the-Sea, known as the “Stro”. Most recently in November of 2022, we opened Alvarado Street Brewery & Taproom, an art deco styled restaurant and bar in the center of Oldtown Salinas.

We are committed first and foremost to the community we serve. Beer is a common thread that brings people together of all backgrounds and walks of life, and we welcome everyone through our doors. As an employer, we strive to ensure an equitable working environment that’s centered on inclusion and diversity. As a community partner, we engage with local nonprofits and environmentally focused organizations to be a great steward of the beautiful area we call home.

EQUAL OPPORTUNITY EMPLOYER

Alvarado Street Brewery & Bistro provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, gender, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, citizenship, pregnancy, childbirth and related conditions, military or veteran status, gender identity, gender expression, gender transitioning/transitioned, or any other consideration made unlawful by federal, state or local laws.