Technical Program Manager (Scrum Master Experience)
PamTen
Technical Program Manager
We are seeking an experienced Technical Program Manager with strong Scrum Master expertise to lead and deliver large-scale Banking and Financial Services (BFS) technology programs. The ideal candidate will have extensive experience managing complex software delivery initiatives, governance processes, stakeholder relationships, and cross-functional teams while ensuring compliance with industry regulations and organizational standards.
Key Responsibilities
- Lead end-to-end delivery of multiple BFS technology programs and initiatives.
- Manage program planning, execution, deployment, maintenance, and operational support.
- Drive strategic objectives, business outcomes, resource optimization, and financial performance.
- Oversee portfolio governance, prioritization, budgeting, and financial tracking.
Governance & Compliance
- Ensure adherence to CMMI Level 5 standards, SDLC processes, Agile and Waterfall methodologies.
- Manage compliance with BFS regulations including PCI-DSS, SOX, and GDPR.
- Lead audits, change advisory board meetings, and governance reviews.
Solutioning & Estimation
- Partner with architecture, pre-sales, and finance teams during proposal and bid phases.
- Develop technical solutions, project estimates, resource plans, and delivery strategies.
- Support deal qualification and profitable project execution.
Delivery Leadership
- Manage cross-functional teams including Development, QA, DevOps, Infrastructure, and Vendors.
- Coordinate onshore and offshore teams to ensure timely and quality delivery.
- Drive Agile ceremonies and ensure effective project execution.
Stakeholder Management
- Act as the primary point of contact for clients, executives, and business stakeholders.
- Present program status, risks, issues, and mitigation plans.
- Facilitate steering committee meetings and executive reviews.
Risk & Quality Management
- Identify, assess, and mitigate program, technical, operational, and compliance risks.
- Establish and monitor SLAs, KPIs, and quality metrics.
- Ensure audit readiness and delivery excellence.
Continuous Improvement
- Promote Agile best practices and continuous improvement initiatives.
- Mentor Project Managers, Scrum Masters, and Technical Leads.
- Drive process optimization, automation, and operational efficiency.
Required Qualifications
- Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field.
- MBA preferred.
- 15+ years of IT delivery and program management experience.
- Extensive experience in Banking and Financial Services (BFS) domain.
- Proven experience managing large-scale enterprise software programs.
- Strong Scrum Master and Agile delivery experience.
- Experience with CMMI Level 5 environments.
- Knowledge of PCI-DSS, SOX, GDPR, and regulatory compliance frameworks.
- Experience with DevOps, SDLC, Release Management, and Governance.
- Strong financial management and P&L ownership experience.
- Excellent leadership, communication, and stakeholder management skills.
Required Skills
- Technical Program Management
- Scrum Master
- Agile & Waterfall Methodologies
- Banking & Financial Services Domain
- CMMI Level 5
- DevOps
- SDLC
- Program Governance
- Stakeholder Management
- Risk & Compliance Management
- Resource Management
- P&L Management
- Solutioning & Estimation
- Vendor Management
- Executive Communication
Vacancy posted 10 hours ago
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