Program Manager

Job Description

Job Description

Come join an exciting and innovative company that puts the “care” back in healthcare!

At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn’t matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work.

About Us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

JOB SUMMARY:

This position is responsible for leading and managing therapy programs and strategic partnerships with pharmaceutical manufacturers, ensuring performance against KPIs and successful program execution. In addition, this position oversees trade contract deliverables, reporting, and program performance, while addressing escalations and driving continuous improvement initiatives. The role leads key projects and contributes to business reviews to support organizational and partner objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee, develop, and manage therapy/service programs for designated pharma partners and/or therapy classes. Manage performance/manufacturer KPI(s), document communications, and assist with any manufacturer escalated issues.

• Develop and manage relationships across the assigned manufacturer organization with the goal of growing the partnership and the KabaFusion share of the business.

• Lead cross-functional team to develop and implement custom programs for pharmaceutical partners and/or for new specialty pharmacy product launches. This includes designing clinical and operational processes to support needs of product, educating the KabaFusion staff to ensure all teams are prepared for new product or service launches.

• Implementation and on-going oversight of trade contract deliverables including data reporting development and issue resolution.

• Participate in quarterly business reviews with manufacturers when requested.

• Work collaboratively to assess and improve key clinical and operational processes within our pharmacies.

• Prepare reports regarding program performance (financial & operational outcomes), ongoing activities, projects, and other reporting needs for customer business review meetings.

• Lead strategically important projects (manufacturer).

• Other related duties as assigned.

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

• Bachelor’s degree in related field required, equivalent professional experience in a relevant industry may also be considered.

Experience

• Previous Specialty Pharmacy Program Management.

• Experience working with pharmaceutical manufacturers and limited distribution networks.

• Proven success managing strategic partnerships.

• Proficient experience with Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams, and/or electronic health care record software system preferred.

Skills and Competencies:

• Experience with account management and internal stakeholder collaboration preferred.

• Strong understanding of specialty pharmacy reimbursement and distribution models.

• Excellent written and verbal communication skills.

• Ability to read, analyze, interpret professional literature and technical procedures.

• Ability to identify, analyze, and solve complex problems.

• Ability to interpret and make inferences from data.

• Good project management skills.

• Ability to respond to changing priorities and handle multiple tasks at one time.

What we offer:

• Competitive compensation
• Benefits start on your 1st day of employment
• 401k w 4% match – no waiting or vesting period
• PTO / Floating Holidays / Paid Holidays
• Company paid life insurance, short term disability
• Employee Assistance programs to help with mental health / wellness
• Learning & Development Programs
• Perks… includes discounts on travel, cell phone, clothing and more…
• Generous employee referral program

To learn more about KabaFusion, please visit our careers page:

Join us and find out why this is the place to excel and do your best work.