Resident Assistant

Join to apply for the Resident Assistant role at Hope Haven Inc. Get AI-powered advice on this job and more exclusive features. Job Summary Assists the Clinical Staff in providing support services to residents, including adherence to program rules and Hope Haven policy. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support all phases of operation and implementation of program rules and policies. Communicate consistently with counselors through documentation about resident concerns, issues or needs. Assist Director of Admissions & Billing with resident intake procedures. Assist counselors with resident discharge procedures. Complete scheduled walk-around sessions to monitor the entire campus. Provide resident transportation to/from appointments, including self-help groups, as needed. Provide residents with NA/AA schedules and meeting locations. Complete Incident reports upon crisis. If designated, assist with medication management for residents. Conduct drug screens upon admission and when requested by staff. Maintain an inventory of resident room keys. Perform duties physically and mentally without harm to self or others. Collaborate in the establishment of a positive work environment: Assist clients and visitors with directions or information in a pleasant and courteous tone. Demonstrate a willingness to assist others with tasks and support other program staff to develop positive relationships. Model mature interpersonal conflict resolution and team building skills. Be on duty during designated hours as assigned. Uphold the Hope Haven Code of Ethics at all times. Respect Client Rights at all times. Perform other job-related tasks as assigned by supervisors. QUALIFICATIONS: High School diploma or equivalent with at least one year of related experience; an Associate's degree in Human Services with similar experience preferred. Emotional stability, maturity, warmth, openness, and effective working skills with diverse populations. Valid NC driver’s license and insurability. Willingness to provide 24/7 coverage as needed. Knowledge of confidentiality laws. Complete all required training. Maintain CPR and First Aid certifications. PHYSICAL REQUIREMENTS: Walking, standing, sitting, driving, lifting, pulling, pushing, keyboarding. Additional Information: Seniority level: Not Applicable Employment type: Full-time Job function: Other Industry: Non-profit Organizations #J-18808-Ljbffr Hope Haven Inc.