Team Leader $18.50 - Smyrna Store

Essential Functions: - Supervise all store personnel as applicable during assigned shift to ensure operational standards are met - Open and/or close the store as key holder/team leader on duty - Develop, train, coach and support team members for career growth within the organization - Comply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency's safety and security policies and procedures - Adhere to the task outline for the job you are supervising and performing - Greet and assist donors/customers; Create a customer service standard by ensuring customer needs are met and service is efficient and effective - Assist and resolve any complaints and communicate complaints and issues to management team - Maintain proficiency for tasks required in all workstations - Monitor and maintain overall store appearance and housekeeping to agency standards - Perform and assist in all functions completed by store personnel - Support in maintaining all company records and reports accurately and in a timely fashion - Attend all meetings and training as required by the agency - Transfer to any Goodwill of North Georgia store within the territory as needed or required - Perform other duties as assigned by management Job Requirements and Qualifications: - High School Diploma or GED required - Two to three (2-3) years of experience in retail - Associates Degree or completion of related retail management course work preferred - Must have excellent...